Lactalis American Group · 11 hours ago
Customer Category Manager, Kroger
United States
Full-time
Remote
Mid, Senior Level
$85K/yr - $97K/yr
5+ years expLactalis American Group is a family-owned company and the world leader in dairy, committed to providing meaningful opportunities for their employees. The Customer Category Manager will be responsible for managing customer relationships, achieving business objectives, and collaborating with internal teams to drive sales growth for assigned customers.
DairyFood and Beverage
Responsibilities
Effectively partner with their assigned customers to build rapport at all levels and to fully understand the customer, their business, and the marketplace
Responsible for achieving base business objectives of assigned customer (revenue, share growth, margin contribution, authorizations, distribution, optimal shelving)
Regular category & business reviews with the Customer’s Category Managers & Key Account Management personnel to affect positive business growth
Achieve CBT new item authorization and distribution goals with their assigned customer
Oversee trade spending & promotional programs
Achieve promotional revenue objectives by tactic, price point, drive period & selling vent for their assigned categories and customer
Effectively execute Lactalis Heritage Dairy pricing strategies for all assigned categories for the customer
Provide key inputs for demand planning & the S&OP process
Develop sales/account plans to meet customers’ objectives while operating within corporate initiatives and guidelines (i.e., customized SKUs, operational targets, etc.)
Partner with internal cross-functional team (i.e. Category Leadership, Supply Chain, Finance, Business Unit Sales, Marketing, etc.)
Work with broker/Retail team to manage execution of all assigned category objectives for the customer
Responsible for maintaining files and business documentation as directed by Lactalis Heritage Dairy Policy & the CBT to thoroughly document business transactions with the customer
Qualification
Required
Bachelor's Degree
5+ years of experience in customer management, account management, and/or retail sales management for a CPG company
Ability to establish and maintain effective relationships with the Customer and gain their trust and respect
Strong personal selling skills and negotiation skills
Effective communication skills, both verbal and written
Self-motivated, ability to operate independently
Demonstrated ability to analyze data and create action plans
Ability to prioritize and meet deadlines within specified time constraints
Ability to demonstrate strong problem solving and decision making skills
Ability to succeed in a collaborative team environment
Ability to adapt in a changing work environment
Strong Excel skills
Solid working knowledge of computers and related systems including proficiency in Microsoft Applications
Ability to travel (up to 15%)
Preferred
Kroger or High-Low customer experience is a plus
Experience using consumption scan data
Market6, IRI Unify, and Tableau experience is a plus
Benefits
Comprehensive Total Rewards Program
Affordable benefits and coverage options
Insurance costs significantly supported
Generous contributions to retirement plans
Paid Time Off from day one
Training and development opportunities
Education Reimbursement
Company
Lactalis American Group
Lactalis American Group, Inc., together with its subsidiaries, produces and supplies cheese in North America.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jean-Luc BRUANDET
President & CEO Lactalis American Group
Tim D.
Chief Financial Officer
Recent News
Lactalis American Group
2025-06-30
Company data provided by crunchbase