Light & Wonder · 5 hours ago
Field Service Technician II
United States
Full-time
Onsite
Entry Level
1+ years expLight & Wonder is a global, industry-leading gaming technology company that builds cutting-edge technology for casinos and operators. The Field Service Technician II will be responsible for installing, maintaining, and troubleshooting gaming machines at customer sites in Wyoming and Northern Colorado.
GamificationGamingInformation TechnologySoftware
Responsibilities
Perform Preventative maintenance on EGM’s (Electronic Gaming Machines), ETG’s (Electronic Table Games), and equipment, keeping in accordance with Gaming Commission and company standards and specifications
Ensure proper operations of the EGM’s, and ETG’s via diagnostic tests, software settings, and functional testing
Navigate Management Terminal (MT) daily to verify EGM’s status
Where applicable, assemble and prepare accessories for installations per change order
Complete accurate Incident Reports in accordance with the Gaming Commission and company standards
Complete required maintenance records in a clear and precise manner
Complete detailed daily/weekly tech logs
Adhere to L&W's Field Service established standards, policies, and procedures
Follow L&W's safety procedures (vehicle safety, loading games, ladder use, and electricity)
Ensures all tools and equipment used are kept in proper, safe, and working condition
Stay current with all Light & Wonder Field Advisories and eLearning
Review customer issues with management, and technical lead as they arise
Qualification
Required
Must be at least 21 years of age, maintain a valid driver's license, and be able to obtain and maintain gaming licenses as required
One year experience in the assembly, testing, and repair of electronic gaming devices, or six months experience and related gaming school certificate of completion, or equivalent
Perform basic troubleshooting techniques in isolating and correcting problems down to an assembly level
Basic knowledge of electricity, electronics, and mechanics of gaming type devices
Basic understanding of network communication, and network troubleshooting
Must be able to lift and carry 50 lbs. on a regular basis for short distances
Transport heavy equipment using proper moving devices
Demonstrate safe and proper use of hand tools and power tools
Basic knowledge of PC operation, and security risks relating to PC operation
Basic Microsoft Office skills (Outlook, Word, Excel, and Power Point)
Ability to read and understand Light & Wonder schematics and service manuals
Able to prepare conversion projects or installations with limited or no supervision
Ability to maintain good customer relations, both internally and externally
Basic knowledge of current Light & Wonder gaming devices to the assembly level
Good problem-solving skills
Travel requirements may include working at other facilities within our department
High school diploma or equivalent
Preferred
College level electronics training helpful
Company
Light & Wonder
Light & Wonder engages in cross-platform games and entertainment.
5001-10000 employees
H1B Sponsorship
Light & Wonder has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (15)
2023 (11)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1B2025-09-10Post Ipo Debt· $1B
1984-08-31IPO
Leadership Team
Oliver Chow
EVP, Chief Financial Officer and Treasurer
Kevin Kealy
Chief Information Security Officer
Recent News
MarketScreener
2025-11-14
MarketScreener
2025-11-12
Company data provided by crunchbase