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Park National Bank · 5 hours ago

Teller - Dresden Office

Dresden, OH

Part-time

Onsite

New Grad, Entry Level

0+ years exp

Park National Bank is seeking a Teller for their Dresden Office. The role involves serving customers and processing transactions accurately while maintaining the bank's professional reputation and adhering to compliance requirements.

BankingFinanceFinancial ServicesLending

No H1B

Responsibilities

Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards

Complete transaction processing timely, accurately, and in accordance with bank procedures

Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues

Refer loan and deposit customers or prospects to subject matter experts

Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge

Utilize product knowledge to assist customers and suggest products and services to meet their needs

Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations

Complete periodic in-branch communication and promotion activities specific to the office, if applicable

Communicate recommendations for improved work flow and service to customers

Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks

Deliver a consistent, high level of service within our Serving More standards

Other duties as assigned

Qualification

Customer Service SkillsCash HandlingBasic Computer SkillsOrganizational SkillsWritten CommunicationVerbal CommunicationActive ListeningTeamworkAdaptability

Required

High School Diploma or Equivalent required

0-2 years prior cash handling, sales, or customer service experience preferred

Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards

Complete transaction processing timely, accurately, and in accordance with bank procedures

Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues

Refer loan and deposit customers or prospects to subject matter experts

Utilize product knowledge to assist customers and suggest products and services to meet their needs

Complete periodic in-branch communication and promotion activities specific to the office, if applicable

Communicate recommendations for improved work flow and service to customers

Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks

Deliver a consistent, high level of service within our Serving More standards

Other duties as assigned

Interpersonal/Customer Service Skills

Written and Verbal Communication

Ability to understand and follow directions

Adaptable to change

Basic Computer Skills

Organizational Skills/Detail Oriented

Able to Multi-Task or Juggle Priorities

Ability to work as part of a team

Active listening skills with an ability to proactively identify and recommend products and services

Ability to work independently and handle basic customer issues

This position must be able to remain in a stationary standing position a minimum of 75% of the time

Constantly operate a computer

Be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information

Must be able to bend and lift up to 25 pounds on a daily basis

Raise arms up to 90 degrees

Have dexterity in hands to find count currency