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NYC Department of Social Services · 6 hours ago

CENTER DIRECTOR

Brooklyn, NY

Full-time

Onsite

Lead/Staff, Director/Executive

4+ years exp

NYC Department of Social Services is seeking a Center Director for the HIV/AIDS Services Administration (HASA) to manage and coordinate services for low-income New Yorkers diagnosed with HIV or AIDS. The role involves overseeing daily operations, ensuring compliance with regulations, and liaising with community organizations to provide effective support to clients.

ConsultingGovernmentNon ProfitSocial

Responsibilities

Manage and coordinate day-to-day administrative and operational functions within the HASA Center ensuring that program services adhere to Federal/State/City and Agency standards and those standards are uniformly enforced throughout the office. Responsible for maintaining an office environment that is sensitive to the needs of HASA customers and associated case members; ensures that confidentiality standards are fully met and, when breached, safeguards are put in place, and staff training or disciplinary action is initiated as applicable. HASA Administration is made aware of urgent/critical situations as they occur

Implement HASA mandates, procedures and systems designed to comply with specified time frames and service requirements regarding client contacts, issuances of benefits to eligible clients, case stabilization, homelessness diversion, referrals for community-based services and permanency planning for family cases

Establishes performance standards, site productivity goals, while directly supervising financial eligibility, social service, and support service staff for procedural compliance, adherence to HRA time and leave regulations, disciplinary actions, and the management of day-to-day administrative activities within their own units at scheduled meetings

Coordinate the disbursement of all incoming cases from Service Line and their prompt assignment to appropriate unit/worker; maintains a tracking mechanism to ensure accuracy in work and timeliness of case transactions to be reported to the Regional Manager

Provide primary oversight and final approval/ disapproval for complex case reviews such as Case-by-Case Financial Assistance (CBCFA), and Rental Assistance

Identify training needs through specific staff meetings ensuring that staff is trained in the interpretation and application of Federal, State, City and Agency policies and procedures

Meet regularly and works closely with the designated Regional Manager on multi-situational cases and administrative issues to effect resolution and/or compliance; monitor those cases involving referrals to resources outside HASA components and ensure follow-up services

Liaise with community representatives from Community-Based Organizations, hospitals, community health centers, physicians, drug programs, and elected officials to interpret departmental policies, and assist in the resolution of issues for their consumers and inform HASA Administration of community concerns. Performs other related duties, as necessary

Manage the center with a commitment to the provision of services that are cost-effective, efficient, high quality and based on the premise that all sectors of the community work together so that people living with HIV or AIDS have medically appropriate housing, financial security, access to medical care and treatment, and social wellbeing so that they may live their lives in the fullest dignity and self-sufficiency possible

Qualification

Management experienceSocial services knowledgeLeadership skillsBudget compliance knowledgeVerbal communicationWritten communicationSupervisory skills

Required

A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services

Education and/or experience equivalent to '1' above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in '1' above

Preferred

Strong management, leadership, and supervisory skills

Excellent written and verbal communication skills

Knowledge of budget and fiscal compliance

Benefits

Public Service Loan Forgiveness

Company

NYC Department of Social Services

The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

Founded in 1966

New York, New York, USA

10001+ employees