Technical Account Manager jobs in United States
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INC Group · 5 hours ago

Technical Account Manager

positionLenexa, KS
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$50K/yr - $51K/yr
date2+ years exp

Technology Group Solutions LLC is a full-service IT integrator offering comprehensive IT solutions tailored to customer needs. As a Technical Account Manager, you will manage client relationships, develop strategic plans, and collaborate with clients to identify opportunities and troubleshoot issues.

Construction
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Diversity & Inclusion
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H1B Sponsor Likelynote

Responsibilities

Manage technical relationships within assigned accounts, ensuring customer satisfaction, retention, and service expansion
Serve as a trusted advisor, delivering value through products and services
Collaborate with customers’ technical leads, ensuring their needs are met
Liaise between the customer’s and TGS support resources
Conduct regular meetings with clients to address tickets, escalations, and projects
Monitor key performance metrics and proactively recommend improvements

Qualification

IT account managementTechnical relationship managementTechnology alignmentPre-salesCommunicationTime managementIndependent work

Required

Minimum 2 years of IT experience, (Helpdesk or MSP)
Knowledge of technology alignment or pre-sales
Strong communication and time management skills
Ability to work with a variety of customers and work independently
Associate's degree or equivalent IT-related experience

Preferred

Preferred 2 years of IT account management experience

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Company

INC Group

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INC’s existence as a provider of Design and Build services began 36 years ago in Sydney, Australia, when our now Chairman Andrew C.
dateFounded in 2008
location
Dubai, Dubai, ARE
people-size201-500 employees
web-link
https://www.inc-solutions.com/

H1B Sponsorship

INC Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2022 (3)
2020 (1)

Funding

Current Stage
Growth Stage

Recent News

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