Soqquadro Italiano · 2 hours ago
Member Service Representative
King, NC
Full-time
Onsite
Entry Level
1+ years expSoqquadro Italiano is dedicated to member wellbeing and exceptional service. The Member Service Representative will process monetary transactions accurately and provide excellent customer service while meeting members' financial needs.
Music
Responsibilities
Deliver exceptional member service to every member, every time by ensuring employees deliver consistently high quality service to both internal and external member that is in alignment with our Brand Culture
Meet or exceed established service goals
Ensure thorough understanding of expectations and consistently exhibit Allegacy behaviors. Serve, Care, Collaborate, and Grow
Build and maintain good customer relations by handling account entries accurately and presenting a friendly and courteous image
Process monetary transactions and balance accurately, assist and inform members with account problems or questions and cross-sell or suggest services
Maintain security of cash drawer, negotiable instruments and credit union documents to ensure confidentiality of members’ accounts to protect members and AFCU
Sell Travelers Cheques, money orders and other discount services
Additional duties as assigned
Qualification
Required
High school diploma or equivalent
Excellent customer service skills
At least one year experience in banking or credit union
Ability to meet balancing standards consistently
Excellent interpersonal skills
Previous exposure to office machines
Ability to excel in a sales and service team environment
Company
Soqquadro Italiano
Soqquadro Italiano è un progetto musicale creato dal regista Claudio Borgianni e dal cantante Vincenzo Capezzuto.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase