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Canteen North America · 2 hours ago

CUSTOMER SERVICE ASSISTANT (FULL TIME)

Romeoville, IL

Full-time

Onsite

New Grad, Entry Level

$20/hr - $22/hr

Canteen North America is a company that combines food, service, and technology to enhance workplace experiences. They are seeking a Customer Service Assistant to provide support in a call center, manage work orders, and assist customers with various inquiries and tasks.

Food and Beverage

Responsibilities

Answers the telephone, responds to customer emails and provides general assistance to customers

Reviews and promotes service requests submitted by customers

Provides clerical support; maintains files and records

Prepares routine correspondence, forms and other documents

Collects, verifies, retrieves and enters data

Operates standard office equipment

Completes project assignments

Assists in the preparation and proofing of materials for reports and other publications

Interacts effectively with staff, students and faculty while conducting daily workplace duties

Communicates with customers to complete work in a cost-effective, efficient and safe manner

Maintains a clean and safe work environment

Performs other duties as assigned

Qualification

Customer serviceData entryClerical supportOffice equipment operationCommunication skills

Required

A valid driver's license is preferred

Position requires lifting

Benefits

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)