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Amazon Web Services (AWS) · 5 hours ago

Data Center Technician - Night Shift, DCC Communities

Douglasville, GA

Full-time

Onsite

Entry Level

$56K/yr - $125K/yr

1+ years exp

Amazon Web Services (AWS) is seeking a Data Center Technician to join their dynamic team, playing a critical role in maintaining cloud infrastructure. The technician will perform hardware and network diagnostics, participate in on-call rotations, and collaborate with various teams to ensure seamless data center operations.

ConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to interview, train and onboard new team members

Qualification

Computer networkingLinux operating systemsHardware troubleshootingData center experienceCabling infrastructureProblem resolutionCustomer serviceProcess improvement

Required

1+ years of computer networking experience

1+ years of Linux operating systems experience

Bachelor's degree in Information Technology, Computer Science, or a related field

Experience in computer networking

Experience working with Linux operating systems

Can lift and rack equipment up to 40 pounds

Experience with computer hardware troubleshooting and repair

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Preferred

Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Experience managing work and priorities through a ticketing system

Experience with cabling infrastructure best practices and methodologies

Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Benefits

Equity

Sign-on payments

Medical

Financial

Other benefits

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002

Seattle, Washington, USA

10001+ employees