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Siemens Healthineers · 7 hours ago

Customer Service Engineer I - MR - Tampa, FL

Tampa, FL

Full-time

Onsite

Entry Level

$50K/yr - $69K/yr

1+ years exp

Siemens Healthineers is a leader in medical technology, pioneering breakthroughs in healthcare. The Customer Service Engineer I will be responsible for servicing MRI equipment, performing installations, troubleshooting, repairs, and ensuring customer satisfaction through effective service delivery.

Health CareHealth DiagnosticsMedicalMedical Device

Responsibilities

You will be servicing MRI (Magnetic Resonance Imaging)

Customer Service Engineer Level based on prior experience

You will be responsible for installing, troubleshooting, repairing, and performing preventative maintenance on all Siemens Healthineers equipment

You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction

You will help manage financial performance within your territory through inventory management, time management, and timely service call closure

You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc

Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately

Qualification

Medical Imaging EquipmentElectro-mechanical servicingCustomer service skillsToolsService test equipmentMS Office proficiencyTeamworkOrganizational skills

Required

Minimum high school diploma

Must be proficient in the use of tools and service test equipment (DMM, Oscilloscope, torque wrenches, etc.)

Ability to work individually and in a team setting

Proficiency in MS Office applications

1+ years' experience of complex electro-mechanical, or as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed

Valid driver's license, ability to drive independently day and night, and good driving record required

Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone

Highly organized and able to plan

You have knowledge and experience performing service, preventative maintenance, and modifications on Medical Imaging Equipment at customer sites with minimal supervision

You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately

You have experience in testing, repairing, and maintaining capital medical equipment

You have strong customer service and communication skills

You are proficient in the use of tools and service test equipment

General understanding of the principles of electricity, power supplies, and grounding

Preferred

Technical degree, military training, or equivalent applicable training preferred

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term and short-term disability insurance

Paid parking/public transportation

Paid time off

Paid sick and safe time

Company

Siemens Healthineers

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Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.

Founded in 1847

Malvern, Pennsylvania, USA

10001+ employees