Planned Parenthood of Northern New England ยท 1 hour ago
Health Care Assistant / Medical Assistant
Planned Parenthood of Northern New England (PPNNE) is dedicated to providing comprehensive sexual and reproductive healthcare. The Health Care Associate (HCA) will support patient care by serving as the first point of contact, ensuring outstanding customer service, and assisting with both administrative and clinical tasks.
Hospital & Health Care
Responsibilities
Greet and help patients with check-ins, check-outs, and any questions they have about their visit
Assist patients with insurance, payments, scheduling and assess eligibility for state funded insurance plans and/or other programs
Handle tasks like answering calls, scheduling appointments, keeping records, and following clinic procedures
Keep track of patient flow, ensure things run smoothly, and maintain a clean and organized space
Perform basic medical tasks like taking vital signs, drawing blood, giving injections, and assisting with lab tests
Provide patient education, counseling, and ensure informed consent for services
Use the Electronic Health Record (EHR) system for documentation and provide support to clinicians as needed
Maintain clean, stocked exam rooms and assist with clinical tasks after completing required training
Qualification
Required
High School Degree or Equivalent
Experience working with people from diverse ethnic, linguistic, socioeconomic and cultural communities
Demonstrated commitment to diversity, equity and inclusion and the intersection with health and social justice
Commitment to customer service and satisfaction
Knowledge of and comfort with all services provided by PPNNE
Flexibility, initiative, creative thinking, and a willingness to learn and jump in
Benefits
Up to 3 weeks paid time off (increases with tenure) & up to 10 Paid Holidays
Paid Parental Leave
Medical, Dental & Vision Insurance
PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs
403b retirement account and 2% employer match eligibility
Employee assistance program (confidential counseling and resources)
Employee referral bonuses
Employer Paid Short Term Disability & Life Insurance
Company
Planned Parenthood of Northern New England
Planned Parenthood of Northern New England (PPNNE) is the largest sexual & reproductive health care provider, educator, and advocate in northern New England, with 20 health centers across Maine, New Hampshire, and Vermont.