Apply on Employer Site

Lyon Living · 1 hour ago

New Development Community Manager

Rancho Cucamonga, CA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $90K/yr

3+ years exp

Lyon Living is a company that values creative thinking and collaboration, and they are currently seeking a New Development Community Manager for their property Haven + Arrow in Rancho Cucamonga, CA. The role involves managing all aspects of apartment community operations, including leasing, financial oversight, staff supervision, and ensuring excellent customer service.

Real Estate

Culture & Values

No H1B

Responsibilities

Prepare, implement and maintain a cost effective budget plan for the property with the assistance of the Director of Property Operations

Maximize gross rent and miscellaneous income through market rent increases, lease renewal increases and collection of fees and special charges

Consistently monitor vacancies, delinquent rents and concessions, with a pro-active approach

Strategize ways to exceed budgeted NOI on a consistent basis

Supervise the control of expenditures by ensuring products, sub-contractor and vendor services are obtained in accordance with the property’s operating budget while maintaining the property in superior condition

Review financial reports daily, weekly and monthly to track results

Prepare monthly progress reports and action plans

Interview, screen and select high caliber, qualified individuals for appropriate job positions adhering to labor laws, company policies and procedures

Continuously train and develop personnel to achieve maximum growth potential by maintaining an effective training program

Review the scheduling of resident requests for maintenance service and assist the Maintenance Supervisor with the supervision of providing quality and prompt service in order of priority

Walk vacant apartments daily to ensure market ready, communicate unacceptable conditions to Maintenance Supervisor

Recommends and communicates cost effective savings, time-efficient programs and/or ideas to the Director of Property Operations

Conduct regular property inspections, asset preservation, property condition, safety compliance ensuring routine maintenance work is completed timely and accurately

Coordinate communication between Lyon Living and retail tenants on-site

Effectively manage declining performance in a timely manner adhering to company policies and procedures

Effective resident retention programs, on-going social activities

Timely completion and submission of timesheet edits, timesheets to payroll, miscellanies tracking reports (work order timeliness, OSHA reports) and safety reports

Follow purchase ordering procedures as established by the company

Traffic generation through ongoing review of the marketing program including regular auditing of the box scores, advertising sources, off-site marketing etc

Qualification

Financial managementApartment management lawCustomer serviceOnesiteMicrosoft OfficeReport writingOrganizational skillsTime managementProblem-solving

Required

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities

At least three years experience in management and supervision of at least two or more employees

Intermediate to advanced levels experience with accounting and/or mathematical functions is required

Intermediate to advanced levels of experience in financial law and apartment management law is required. Understands and complies with all federal and state labor and housing laws

Strong customer service skills

Ability to write and analyze detailed reports and documents

Ability to communicate efficiently and has a high level of organizational and time management skills

Understand and respond to common inquiries and/or complaints from customers, employees, and members of the community

Ability to define problems, collect data, establish facts, and draw valid conclusions with suggestions to resolve

Intermediate to advanced knowledge of Onesite, and Microsoft Office

This position requires attendance at offsite meetings, visits to other Company operated locations, purchase of goods from offsite vendors and other tasks away from a single assigned location

Applicant must have a valid driver's license or be able to utilize an alternative form of transportation at their own expense which allows them to reach the required destination in a time period comparable to that if they were to drive their own vehicle

Employees choosing to drive their own vehicle for work-related duties will be required to have a valid driver's license and provide proof of insurance, and may be subject to a DMV record search

Pre-employment background check and drug screening required