Apply on Employer Site

CHANEL · 1 day ago

Fashion Advisor

Syracuse-Auburn Area

Full-time

Onsite

New Grad, Entry Level

CHANEL is a luxury fashion brand, and they are seeking a Fashion Advisor to embody the spirit of excellence and provide exceptional client experiences. The role involves delivering tailored client service, mastering product knowledge, and supporting boutique operations while upholding the prestige of the CHANEL brand.

ApparelFashionJewelryRetail

Responsibilities

Deliver bespoke and tailored client service, aligning with CHANEL's Client Service Values, and ensuring each client feels understood, valued, and cared for

Consistently exceed client expectations through a refined, personalized approach that creates meaningful connections and drives long-term loyalty

Optimize the client journey by understanding individual preferences, offering styling advice, and ensuring seamless after-sales service

Master product knowledge, providing expert guidance to clients and maximizing every sales opportunity with the highest level of professionalism

Demonstrate a proactive approach to achieving and surpassing both personal and boutique sales goals, aligning with commercial objectives

Stay attuned to the latest trends, product offerings, and boutique updates, ensuring that all client interactions reflect CHANEL’s commitment to timeless elegance and innovation

Support the daily operations of the boutique, including back-of-house functions, assisting with alterations, and ensuring products are properly handled

Collaborate with colleagues and leadership to uphold merchandising standards and optimize the boutique’s visual presentation

Provide timely and efficient follow-up with clients, maintaining accuracy in data capture and fostering a seamless, elevated service experience

Uphold the prestige of the CHANEL brand by maintaining impeccable personal presentation and exhibiting refined etiquette at all times

Embody the sophistication and legacy of CHANEL through every interaction, establishing yourself as a trusted ambassador of the House

Qualification

Luxury Retail ExperienceClient Relations ExpertiseCommunication SkillsOrganizational SkillsProfessional Presentation

Required

Proven background in a luxury retail or high-end customer service environment, with demonstrated success in driving sales and delivering outstanding service

A natural ability to build strong, personalized relationships with clients, ensuring their needs are met and exceeded

Excellent communication skills, with the ability to manage multiple tasks seamlessly in a dynamic, fast-paced environment

Impeccable grooming and a polished, sophisticated image that aligns with the CHANEL brand values