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Integrity · 6 hours ago

New Business Manager

Urbandale, IA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Integrity Marketing Group is a leading independent distributor of life, health, and wealth insurance products. The New Business Manager is responsible for supervising a team of Life New Business Representatives, ensuring work is properly allocated and completed accurately and timely, while also assisting with escalations and high-value cases.

AdvertisingDigital MarketingInsuranceMarketing

Responsibilities

Case management by evaluating caseload assignments, case reviews and monitoring to assure quality and timing standards are met, employee training and evaluations, and weekly/monthly management reporting

Relationship building by facilitating periodic calls and meeting with carriers and vendors to assure standards are being met. Works closely with agents and wholesalers to build relationships, provide communications and assure service standards are adhered too

Handles escalated situations with insurance agents, wholesalers, vendors and insurance carriers to ensure appropriate resolution

Responsible for creating and maintaining new business work procedures, policies, workflows, reporting and work schedules

Maintains constant communication and partnership with Life Sales Leadership to ensure the excellent service is provided to our customers

Assists with high value or escalated cases by providing assistance and/or coverage on employee’s book of business; reviews new business applications to ensure they are in good order, case follow-up with carriers and on-going communication with agents

Qualification

Life Insurance experienceLeadership experienceContact Management systemsMicrosoft OfficeCompliance knowledgeHIPAA guidelines knowledgeCommunication skillsTeamworkWork independently

Required

Knowledge of Contact Management systems

Knowledge of Microsoft Office

Strong management skills, including ability to coordinate and complete tasks with minimal supervision

Acts in compliance with department, company, and industry standards

Ability to communicate clearly and effectively, verbal and in writing

Embraces fast pace, demanding work environment

Embraces teamwork but also able to work independently

Follow and abide by the HIPAA guidelines

Must have 1-2 years of leadership experience, management experience preferred

2 – 4 years of Life Insurance experience

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience

Active Life insurance license or able to obtain an insurance license within the first six months of employment

Benefits

Medical/Dental/Vision Insurance

401(k) Retirement Plan

Paid Holidays

PTO

Community Service PTO

FSA/HSA

Life Insurance

Short-Term and Long-Term Disability

Company

Integrity

Integrity is a leader in providing holistic life, health and wealth planning and solutions designed to help Americans prepare for the good days ahead.

Founded in 2006

Dallas, Texas, USA

5001-10000 employees