gategroup · 3 hours ago
Administrative Assistant, Operations
Chantilly, VA, USA
Full-time
Onsite
Entry Level
$20/hr - $21/hr
1+ years expgategroup is a company focused on enhancing travel experiences, and they are seeking an Administrative Assistant to support operations. The role involves data entry, reporting processes, and providing clerical support for payroll relief management while interfacing with customers.
Airlines/Aviation
Responsibilities
Partners with various levels of management to understand business objectives and identify corresponding IFBL & FAC's needs; implements strategies to support and improve quality
Helps drive unit-wide quality strategy programs and processes
Partners with operations and training functions to identify training needs and provide input on training approaches and content
Partners with operations to identify and use the 8D process to resolve flight attendant comments
Ensures that daily, weekly, and monthly reports are completed accurately and in a timely manner
Receives and responds to customers inquiries relating to flight attendant comments
Works directly with the customers during IFBL disputes and visits to the unit
Communicates flight attendant comment reporting verbally and visually to the operational staff and management
Data entry of flight attendant comments
Other duties as assigned by management
Qualification
Required
High School diploma or equivalent is required
1 year of customer service experience in a manufacturing environment
1 year of data entry experience
Strong Microsoft Office experience, especially Word, Excel, and PowerPoint
Must have excellent written and verbal communication skills
Preferred
Associate's degree preferred
Benefits
Paid time off
401k, with company match
Company sponsored life insurance
Medical, dental, vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident, and hospital plans
Employee Assistance Program
Commuter benefits
Employee Discounts
Weekly pay for union employees
Free hot healthy meals for unit operations roles
Company
gategroup
Shaping the future of Inflight Hospitality.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase