Customer Service Representative - SYGMA - Ruther Glen, VA jobs in United States
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Sysco · 4 hours ago

Customer Service Representative - SYGMA - Ruther Glen, VA

Sysco is the global leader in foodservice distribution. The Customer Service Representative is responsible for providing direct support to Account Executives, Marketing Associates, and customers, assisting with customer needs efficiently.

Electrical DistributionFood and BeverageFood DeliveryHealth CareHospitalityLogisticsMarketingMeat and PoultryRestaurantsSales
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Responsibilities

Answer all incoming concerns/needs from all customers
Key pick-up request
Handle transportation/routing on delivery questions
Process will-call orders
Provide customers with invoice copies
Process credits
Maintaining Call list
Monitor orders before the cut-off
Communicate regularly with the AE (account executives) and customers
Manage the same-day deliveries for OPCO (operating company)
Perform other duties as directed by Supervisor

Qualification

Customer support experienceTelephone communication skillsMS Office proficiencyPC work capabilityFast-paced environment adaptability

Required

High school diploma or equivalent
1 year prior outside foodservice sales coordination or customer support experience
Strong telephone communication skills
Able to work in a fast pace environment
Ability to sit and work at a PC for extended periods
Proficient in MS Office

Preferred

Previous call center experience

Company

Sysco sells, markets, and distributes food products to restaurants, hotels, and other hospitality businesses.

Funding

Current Stage
Public Company
Total Funding
$4.25B
Key Investors
Bank of America
2025-09-05Post Ipo Debt· $3B
2025-02-25Post Ipo Debt· $1.25B
1978-01-13IPO

Leadership Team

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Kevin Hourican
President and CEO
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Peter Jackson
Chief Executive Officer Sysco Europe
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Company data provided by crunchbase