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The UPS Store · 4 hours ago

Center Associate

Ruston, LA

Full-time

Onsite

New Grad, Entry Level

The UPS Store operates two locally owned locations, providing shipping, printing, mailbox, and business services to individuals and small businesses. The Center Associate is responsible for delivering excellent customer service and supporting daily operations, including shipping, printing, and general business services.

Printing

Responsibilities

Greet and assist customers in a friendly, professional manner

Process shipping, packing, and mailbox transactions

Assist with basic print services and order intake

Operate point-of-sale and shipping systems

Handle cash and card transactions accurately

Answer phones and respond to customer questions

Maintain a clean, organized, and professional store environment

Follow store procedures, safety guidelines, and brand standards

Work collaboratively with teammates to manage customer flow

Qualification

Customer serviceBasic computer skillsCommunication skillsMultitaskingTeam-oriented

Required

Strong customer service and communication skills

Reliability and on-time attendance are essential

Comfortable learning new systems and processes

Ability to multitask in a fast-paced environment

Basic computer skills required

Preferred

Print or shipping experience is a plus, but not required

Dependable and punctual

Willing to learn and take direction

Positive attitude and problem-solving mindset

Team-oriented with attention to detail

Company

The UPS Store

Glassdoor3.6

With more than 5,000 locally owned locations across North America, The UPS Store is the nation’s largest retail network of shipping, postal, printing and business service centers.

Founded in 2003