Kai · 3 hours ago
Portfolio Community Association Manager- Florida
Greater Tampa Bay Area
Full-time
Hybrid
Mid Level
3+ years expKai is a rapidly growing community management company serving the Tampa Bay region and beyond. The Community Association Manager is responsible for managing the daily operations of a Homeowners’ Association, aiming to achieve targeted financial and service levels while fostering a sense of community and maintaining property values.
AccountingManagement ConsultingResidential
Responsibilities
Attend Annual, Budget, Board of Directors, and Special Meetings
Conduct regular property inspections and follow up on action items
Obtain and review proposals for community projects
Establish and publish meeting schedules online
Complete a weekly community report for review by the Head of Operations and Director of Operations
Provide standardized monthly reports to each Board including financial variances, A/R status, project updates, and other key details
Maintain and update a database of community “fan club” members using Kai management software
Assist with establishing operational procedures (e.g., safety, parking, or traffic control)
Maintain builder and sales contacts, manage expectations, and coordinate communication
Develop and maintain a list of qualified vendors, manage performance, and ensure compliance with contracts
Build and sustain strong relationships with all Board Members
Create and implement training programs for Boards to support governance success
Facilitate the ARC/ARB process from start to finish, including application review, communication, and owner notifications
Conduct compliance inspections and follow through on enforcement procedures
Review monthly financials and communicate corrections or adjustments to Association Accounting
Prepare and manage annual budgets for assigned communities
Approve invoices promptly in Kai’s invoice management system
Ensure a thorough understanding of each community’s governing documents
Manage communities in accordance with Kai’s management agreements and standards
Collaborate with Operations leadership on the transition of new or outgoing communities
Maintain required CAM continuing education credits (Kai provides quarterly CEUs)
Respond to Resident Experience inquiries within Kai’s 24-hour response commitment
For onsite roles: oversee any onsite staff employed by the Association or Kai
Track insurance policy expiration dates and coordinate renewals with agents or brokers
Qualification
Required
High school diploma required
Active Florida CAM License required
Two or more years of community management or equivalent experience in a related field
Strong working knowledge of Florida statutes, governing documents, and association operations
Demonstrated ability in budgeting, contract management, risk management, and communications
Excellent interpersonal, written, and verbal communication skills
Proven organizational and time management abilities
High integrity, professionalism, and a proactive, solution-oriented mindset
Strong analytical and problem-solving skills
Intermediate to advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Comfort with modern property management platforms and cloud-based tools
English required
Occasional travel to other communities as needed
Ability to work extended hours or weekends based on Association needs
Must be responsive to emergencies as they arise
Ability to lift up to 10 lbs
Prolonged periods of sitting or standing; frequent computer use
Occasional outdoor work for inspections or property tours
Regular on-site visits may be required for inspections or meetings
community association management: 3 years (Required)
Preferred
Associate degree in Business, Real Estate, or Hospitality
CMCA
Ability to Commute: Florida
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Kai
kai is a resident experience company that provides community management services for homeowners associations.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase