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The Cook & Boardman Group, LLC · 6 hours ago

Physical Security Engineer

Durham, NC

Full-time

Onsite

Entry, Mid Level

2+ years exp

The Cook & Boardman Group is the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. The Physical Security Engineer is responsible for delivering technical expertise and implementation support for physical security solutions, working closely with customers and project teams to ensure successful deployment and integration of security systems.

ArchitectureCommercialConstruction

Responsibilities

Provide post-sales technical support for physical security solutions, including access control and video surveillance systems

Implement, configure, integrate, and support platforms such as Brivo Access Control, Eagle Eye Networks VMS, and Genetec Security Center

Validate system designs and ensure implementations align with approved solutions and customer requirements

Perform site surveys, system commissioning, testing, and acceptance

Support integrations between access control, video surveillance, alarms, and third-party systems

Troubleshoot hardware, software, network, and cloud-related issues

Coordinate with project managers, installers, vendors, and manufacturers to ensure smooth delivery

Prepare and maintain technical documentation, including system architecture diagrams, configurations, and as-built drawings

Provide customer training, system handover, and ongoing technical support

Support system upgrades, expansions, and lifecycle management

Ensure systems comply with security standards, best practices, and company policies

Qualification

Brivo Access ControlEagle Eye Networks VMSGenetec Security CenterAccess control systemsCloud-based security platformsNetworking fundamentalsTechnical documentationTroubleshooting skillsAnalytical skillsCustomer-facing abilitiesProblem-solving skillsCommunication skillsCross-functional collaborationAttention to detailTime managementProject management

Required

Bachelor's degree or diploma in Electronics, Electrical, Computer Engineering, IT, or a related field

2–5 years of experience in physical security systems or post-sales engineering

Hands-on experience with Brivo, Eagle Eye Networks, and/or Genetec Security Center

Strong understanding of access control, VMS, CCTV, and system integration

Solid knowledge of networking fundamentals (TCP/IP, LAN/WAN, PoE, VLANs)

Experience working with cloud-based security platforms

Ability to interpret technical drawings, system designs, and specifications

Strong troubleshooting, analytical, and problem-solving skills

Excellent communication and customer-facing abilities

Willingness to travel to customer sites as needed

Preferred

Manufacturer certifications for Brivo, Eagle Eye Networks, Genetec, or related platforms

Experience integrating security systems with identity management, HR systems, or building management systems (BMS)

Knowledge of cybersecurity best practices for physical security environments

Familiarity with compliance standards relevant to physical security deployments

Benefits

Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.

Generous paid time off for rest, family, and self-care.

Continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.

Company

The Cook & Boardman Group, LLC

For over 65 years, The Cook & Boardman Group has been at the forefront of the construction and security industries, evolving from a regional distributor into the nation’s largest provider of Doors, Frames, & Hardware Solutions and Electronic Security & Access Control.

Founded in 1955

Winston Salem, North Carolina, USA

1001-5000 employees