Sr OnBase Systems Administrator jobs in United States
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RiseIT™ Solutions · 1 week ago

Sr OnBase Systems Administrator

RiseIT Solutions is seeking a Senior OnBase Systems Administrator to manage and support the OnBase platform. The role involves administering the platform, providing customer support, and leading architectural strategies to improve enterprise content management services.

Information ServicesInformation TechnologySoftware
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Diversity & Inclusion
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H1B Sponsor Likelynote

Responsibilities

Administer and maintain the University's OnBase platform, which includes installing new software releases and system upgrades, evaluating and installing patches, and conducting application/configuration migrations, refreshes, and restores
Collaborate with infrastructure providers to determine requirements for deploying database, web, and application servers in a multi-instance environment
Specify and verify the architecture for OnBase integration with other application systems
Work with IT colleagues and/or the Hyland OnBase vendor to troubleshoot and resolve operational issues and collaborates with the development team to implement solutions
Monitor the OnBase system for high availability, load balancing, and satisfactory response time to ensure performance and reliability adhere to service level standards
Collaborate with other IT professionals to resolve performance issues
Administer OnBase security measures to protect data, software, and hardware
Develop instructions/documentation
Partner with the Senior Manager on projects that involve OnBase architecture and document storage platforms
Research and keep abreast of trends in technology that impact enterprise content management
Partnering with the Senior Manager, research and assess Hyland’s developing cloud and containerization opportunities and roadmap
Provide input on the improvement and future direction of the OnBase service
Work with the Hyland vendor support to troubleshoot and resolve operational issues
Collaborate with vendor support and development teams to implement maintenance patches and upgrades
Participate in contract and licensing discussions to provide platform related information and suggestions to optimize the solution from a contract/license perspective

Qualification

OnBase administrationHyland OnBase ECMWindows/IIS administrationMS SQL Server 2016+Hyland certificationsAnalytical skillsProblem-solving skillsInterpersonal skillsCommunication skillsTeam collaboration

Required

5+ years of experience as an application administrator using Windows/IIS, including a minimum of 3 years' experience as an OnBase administrator
Demonstrated experience installing, upgrading, enhancing and supporting various large-scale administrative applications, including Hyland's OnBase ECM software
Ability to develop and maintain a comprehensive understanding of OnBase administration tasks including security, roles, users, managing errors and installation
Ability to triage, troubleshoot, and resolve OnBase issues, understanding and supporting processes and OnBase applications across multiple business areas
Ability to maintain proper configuration and access control across environments
Possess certifications in Hyland OnBase Certified System Administration (OCSA) and OnBase Certified Workflow Administration (OCWA)
Demonstrated experience with implementing/troubleshooting IIS and Windows server 2012/2016/2019
Experience with MS SQL server database 2016 or higher
Highly motivated and self-directed with strong interpersonal and oral/written communication skills
Ability to prioritize and multi-task between projects and applications
Strong analytical and problem-solving skills
Experience working in and contributing to a team-oriented and collaborative environment that values positive, collegial relationships among co-workers
Education: Bachelor's degree, or equivalent experience

Preferred

Experience with OnBase Workflow Studio Export, Utils Import/Export Configuration, and Configuration Migration
SQL Scripting, PL/SQL
Experience in a higher education setting
Experience with ServiceNow
Experience with OnBase API, C#, VBScript, and/or PowerShell scripting

Company

RiseIT™ Solutions

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Top Workplace USA 2024 RiseIT™ has been a leader in IT and software solutions for nearly 20 years transforming over 500 clients in every industry.

H1B Sponsorship

RiseIT™ Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (5)
2023 (16)

Funding

Current Stage
Late Stage

Leadership Team

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Kishore Khandavalli
CEO and Chairman of the Board
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Company data provided by crunchbase