TOP Group - Japanese Recruiting Agency ยท 2 hours ago
Field Services Engineer
Malta, NY
Full-time
Onsite
Entry, Mid Level
$85K/yr - $92K/yr
1+ years expTOP Group is a Japanese recruiting agency representing a global semiconductor manufacturer seeking a Field Service Engineer. The role involves providing technical support, troubleshooting, and maintenance for company products while ensuring high performance and acting as a liaison between customers and engineering teams.
B2BCRMHuman ResourcesInformation Technology
Responsibilities
Provide technical support, troubleshooting, and maintenance for company products
Inspect, maintain, and manage local service structure to ensure high performance
Act as a liaison between customers and company engineering teams
Provide preventive or on-call maintenance for customer equipment in assigned territories
Work primarily on assigned machinery and assist with the introduction of new products
Install machines in collaboration with movers and electricians; report any quality issues to the Field Service Manager
Train customers and internal teams on product operation and maintenance
Qualification
Required
Bachelor's degree in Electrical or Mechanical Engineering
At least one year of related engineering experience (FSE II)
Prior semiconductor capital equipment FSE experience
Flexibility for domestic/overseas travel for training and tool support
Experience in installation, maintenance, and sustaining capital equipment
Ability to solve complex technical problems independently
Flexibility for evenings, weekends, and on-call work as needed
Preferred
Preferred technical experience: hardware, software, laser, robotics, optics, vacuum systems
Japanese/English bilingual skills preferred
Company
TOP Group - Japanese Recruiting Agency
TOP Group is a staffing and recruiting company providing specialized recruiting services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase