Director of Fulfillment Operations jobs in United States
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Excelligence Learning Corporation · 4 hours ago

Director of Fulfillment Operations

Excelligence Learning Corporation is a leading developer and distributor of educational products and solutions. The Director of Fulfillment Operations will develop and execute strategies for fulfillment operations, ensuring operational excellence, financial performance, and process improvements in collaboration with cross-functional teams.

ManufacturingRetail
Hiring Manager
Victor Lamento
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Responsibilities

Develop and execute a comprehensive strategy for fulfillment operations, including the production of proprietary products like Colorations® craft paints, driving efficiency and alignment with company goals
Lead cross-functional collaboration with departments such as purchasing, merchandising, and IT to drive operational excellence and innovation
Oversee Profit and Loss (P&L) accountability for the fulfillment facility, ensuring financial performance aligns with company objectives
Maintain expenses at or below budgeted levels through data-driven decision-making and process optimization
Identify and implement process improvements, leveraging analytics to standardize and enhance operational workflows, particularly for light manufacturing processes like paint production
Utilize AI-driven tools and technologies to enhance operational efficiency, such as optimizing fulfillment processes and manufacturing workflows
Drive improvements in facility automation, enhancing systems like material handling equipment and warehouse management systems to increase productivity
Take ownership of safety culture and metrics, ensuring compliance with OSHA regulations and other safety standards
Play a key role in strategic planning, aligning operations with company forecasts and initiatives, incorporating data analytics for demand forecasting
Maintain regular, transparent communication with senior management and executive leadership through weekly business reviews to align on priorities and progress
Ensure service levels, metrics, and KPIs are consistently met, developing action plans to address performance gaps
Lead, coach, and develop management and supervisory teams, promoting a positive, inclusive, and high-performance culture
Build relationships with community leaders, educational institutions, and logistics peers to understand and influence the local business and employment climate
Drive network optimization and continuous improvement programs, emphasizing efficiency and innovation in the production and fulfillment of proprietary brands like Colorations®

Qualification

Fulfillment operationsSupply chain managementData analyticsCross-functional project managementMaterial handling equipmentWarehouse management systemsSafety cultureEmployee engagementLeadershipInterpersonal skillsProblem-solving

Required

10–15 years of progressive leadership experience, with a strong focus on fulfillment operations in semi-automated facilities
Demonstrated ability to engage and connect with diverse teams, from hourly associates to executive leadership, fostering trust and collaboration
Exceptional interpersonal and communication skills, with a proven track record of motivating and mentoring teams to achieve performance goals
Strong analytical and problem-solving skills, with expertise in using data and analytics to drive operational decisions and improvements
Expertise in fulfillment center operations, supply chain management, and labor planning; experience with light manufacturing processes is a plus
Proven leadership in cross-functional project management, with a focus on operational excellence and process improvement
In-depth knowledge of material handling equipment, related controls/systems, and warehouse management systems (WMS)
Experience with light manufacturing, sub-assembly, or kitting processes
Ability to promote a culture of safety, employee engagement, and continuous improvement across all levels of the organization
Bachelor's Degree required

Benefits

Competitive Salary and Benefits Package
Comprehensive Medical Insurance
Dental and Vision Insurance
Life Insurance
Educational Assistance
Employee Assistance Program
401(k) Company Match
Parental Leave
Paid Time Off carryover
12 Paid Holidays

Company

Excelligence Learning Corporation

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We're Excelligence, one of the world's leading innovative companies providing educational classroom services and solutions to the global early childhood education market.

Funding

Current Stage
Late Stage
Total Funding
unknown
2015-01-06Acquired

Leadership Team

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Anupam Martins
Chief Executive Officer | Board Member
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Company data provided by crunchbase