Hired by Matrix, Inc ยท 5 hours ago
Operations Support
Dallas, TX
Contract
Hybrid
New Grad, Entry LevelHired by Matrix, Inc is a global financial institution seeking an Operations Support. The role involves overseeing vendor services related to mortgage origination and providing client service support while handling operational tasks and communication with management.
Human ResourcesMarketingStaffing Agency
Responsibilities
Responsible for completing day-to-day operational tasks related to the oversight of vendor services supporting the US Banks, including mortgage origination services
Monitor and respond to appraisal escalation requests from Home Loans
Review monthly reports and escalate to management when necessary
Provide client service to the field: handle incoming emails
Escalation of issues to management and provide recommendations for resolution
Participate in projects and training when needed to take notes and meeting minutes
Qualification
Required
Bachelor degree, ideally in Operations, Finance, Accounting, or business-related fields
Proficient in Microsoft Office applications (Outlook, Excel, Word, etc.) and Adobe Acrobat
Communication Skills - fluent in English, clear written and verbal communication
Technically adapt to working with new systems
Strong written and verbal communication skills with the ability to clearly communicate information to a range of audiences
Self-motivated with a strong sense of ownership and accountability for tasks
Adaptable team player
Detail oriented and ability to adhere to strict timelines
Strong organizational and time management skills
Ability to multi-task and work in a fast pace environment
Analytical skills
Ability to critically evaluate information gathered from multiple sources
Ability to proactively contribute towards continued improvements in control, operational efficiency, and industry initiatives
Strong Microsoft Office skills
Preferred
Prior experience in Lending Operations within a Financial Services company
Company
Hired by Matrix, Inc
Hired by Matrix is a staffing and recruiting company specializing in administrative, clerical, and marketing staffing services.
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
S
Sharon Olzerowicz
President and CEO
Company data provided by crunchbase