NEOGOV · 2 hours ago
eRecorder/Counter Clerk
Norristown, PA
Full-time
Onsite
Entry Level
$22.06/hr - $29.42/hr
2+ years expNEOGOV is seeking an eRecorder/Counter Clerk to perform various clerical functions that require considerable judgment and responsibility. The role involves evaluating documents for recording, cashiering, and providing customer service to the public and attorneys.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Use software to electronically receive and evaluate documents presented for recording
Monitor multiple queues to track and record documents within the Recorder of Deeds system
Review documents and determine if the instrument is recordable within the standards of the Recorder of Deeds office and recording law; in addition, check for necessary information on the County Tax label, such as parcel identification number and ownership
Enter information used to calculate fees and taxes and confirm that the accompanying payment is accurate
Answer questions either by phone or in person from customers who are in the process of preparing documents prior to their submission for recording. The clerk answers questions and assists filers with procedural information
Ensure that documents are processed according to established procedures, regulations and statutory requirements
Once trained, be familiar with the statutory regulations for the recording of documents in Pennsylvania
Swear in Notary applicants and cashier their payments to our office
When processing paper documents, return documents received by mail, including UPS and Federal Express, which are not recordable with a checklist of changes required
Be available to record, search or assist in generating a Veteran Photo ID card. This may require some local travel on a voluntary basis when our office attends community events to record veterans discharge papers and issue Veteran Photo ID cards
When necessary, provide counter assistance to the general public, attorneys, title agencies, Sheriff’s Office, Assessment Office and others
Accept recording and tax payments and use an electronic cash drawer
Process receipts, charge appropriate fees, and receive payments via electronic means, cash, check or credit card
Account for and issue receipts for checks for filings received through the mail, including Federal Express and UPS
Assist customers at the counter with general information questions and direct customers to the public search area for assistance in looking up information
Answer questions about how to file a Deed, Mortgage, Military Discharge, etc
Explain Recorder of Deeds processes
Refer highly specialized questions to the proper supervisor
Refer to supervisor as needed to discuss and resolve problems pertaining to document order/information/acceptance, system malfunctions, etc
Cover front desk and phones when necessary to assist customers
Cross-train on various duties of indexing, redacting, and database additions/corrections
Trouble-shoot basic technical issues
The Employer retains the right to change or assign other duties to this position
Qualification
Required
High School Diploma or Equivalent Degree; College courses or Associated Degree Preferred or any combination of education, training and experience, which provides the required knowledge, skills and abilities to perform the essential function of the job
Two years of experience performing general office duties such as computer skills, filing, answering the phone and dealing with the public, general knowledge of land records a plus but not necessary
This position requires a team player with an ability to help out across the office. A good sense of humor is an asset
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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