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NEOGOV · 4 hours ago

Sr. Family Services Specialist

Hampton, VA

Full-time

Onsite

Mid, Senior Level

$53K/yr - $59K/yr

2+ years exp

NEOGOV is seeking a Senior Family Services Specialist to join the City of Hampton’s Human Services team. This role involves supporting families and individuals in achieving safety, stability, and independence through case management and advocacy. The specialist will conduct assessments, provide resources, and collaborate with various community entities to enhance service delivery.

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Responsibilities

Conduct in-depth client interviews and home visits to assess strengths, needs, and develop individualized service plans

Provide case management for foster care, adoption, and child and adult protective services

Testify in court on matters like custody, protective services, and guardianship

Refer clients to community resources and monitor the effectiveness of services rendered

Lead training sessions for foster and adoptive parents

Respond to crisis calls, including CPS and APS hotlines

Collaborate with schools, courts, and interdisciplinary teams to coordinate care

Maintain accurate case records and documentation using systems like OASIS and PeerPlace

Qualification

Case managementSocial workClient assessmentCourt testimonyCrisis interventionTraining facilitationResource referralCommunication skillsCollaborationDocumentation

Required

Graduation from an accredited college or university with a degree in Gerontology, Sociology, Social Work, Human Services, Psychology, or a related field of study

Requires a minimum of two (2) years of full-time equivalent experience in a family engagement; child development, elderly or disabled fields of work, or family-focused social work, or closely related experiences

A combination of education and experience may be considered for this position

Must successfully pass a background check related to this position before any offer of employment or promotion

Must possess a valid driver's license and maintain a satisfactory driving record based on the City of Hampton's criteria

This position is safety sensitive and is subject to testing for alcohol and controlled substances in accordance with the City's current substance abuse policy

May require State certification if assigned to the Foster Care Unit

Benefits

Sentara Health Medical Insurance

OptumRx

Delta Dental Insurance

Anthem Blue View Vision

FSA Reimbursement accounts

Standard: Accident and Critical Illness

Trust Mark Universal Life Insurance

Legal Resources Plan

Virginia 529

Mission Square: 457 / Roth IRS / Roth 457 (b) IRA

Employees begin accruing annual and sick leave immediately.

Maternity Leave

Parental Bonding Leave

Care for Sick Parent Leave

Birthday Leave

Personal day (available every quarter)

The eleven paid holidays each year include: New Year's Day, Martin Luther King, Jr. Day, President's Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Veterans' Day, Thanksgiving Day, Christmas Day, Employee's birthday

A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation.

Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.

Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through educational programs leading to a degree, skilled craft or trade training leading to a certificate or license and coursework to renew and update skills.

Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.

The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family.

Direct deposit into most banks is a convenient finance feature.

Savings bonds are available to the City's workforce.

Employees are covered for Workers' Compensation where appropriate.