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Combined, a Chubb Company · 1 hour ago

Agency Director

Chicago, IL

Full-time

Onsite

Mid, Senior Level

5+ years exp

Combined Insurance, a Chubb company, is seeking an experienced and dynamic Agency Director to lead all aspects of market performance within assigned territories. The Agency Director is responsible for driving premium and policyholder growth, developing organizational capabilities, and ensuring operational excellence in alignment with Independent Agency policies and systems.

Insurance

Hiring Manager

Nikki Lee

Responsibilities

Lead sales, training, and operational support for all levels of the sales organization

Set and execute strategic direction for assigned markets, proactively addressing service gaps and operational challenges

Lead Agency Leaders (ALs) and Agency Coordinators (ACs) in sourcing, appointing, and developing new Independent Agents (IAs) and agencies

Make final recommendations on IA appointments

Identify and drive targeted training initiatives in partnership with ALs

Ensure customer service requests within the Market Office are resolved efficiently and effectively

Oversee administration and implementation processes, ensuring queries are managed appropriately

Lead the deployment and adoption of sales tools for ACs and IAs

Analyze and manage performance at all levels (Sales Agents, ALs, ACs) within the territory

Ensure agency sales activities are compliant with carrier standards and state regulations

Serve as the primary liaison for carrier service and operational inquiries

Qualification

Insurance sales leadershipTeam developmentLifeAccidentHealth licenseBusiness AcumenStrategic FocusInfluenceInclusive Team LeadershipExecutionIntegrity & CouragePC/Laptop/iPad proficiency