Making Opportunity Count · 1 week ago
Chief Program Officer - Hybrid, North Central MA
Fitchburg, MA
Full-time
Hybrid
Director/Executive
$130K/yr - $194K/yr
10+ years expMaking Opportunity Count is a mission driven Community Action Agency committed to eliminating barriers and creating opportunities for anyone who walks through our doors. The Chief Program Officer will serve as the operational architect, responsible for translating organizational strategy into effective, sustainable, and compliant programs while leading a diverse coalition of Program Directors and senior leaders.
CommunitiesHealth CareNon ProfitSocial
Responsibilities
Serve as the primary operational leader responsible for translating organizational strategy into effective, sustainable, and compliant programs
Act as the implementation partner to Advancement once funding is secured, building staffing models, SOPs, timelines, and compliance frameworks to ensure successful launches
Ensure organizational growth does not compromise stability by evaluating new initiatives against capacity, fiscal sustainability, and compliance requirements
Directly supervise senior program leaders across Child Care and Head Start, Energy, Housing, Workforce Development, Healthcare, and Community Services
Break down silos by standardizing systems, improving cross-program collaboration, and strengthening accountability for outcomes
Partner closely with the CFO on budgets, financial controls, grant deliverables, and fiscal compliance, following CFO guidance on all financial matters
Partner closely with the CHRO on workforce strategy, labor relations, performance management, and organizational culture, following CHRO guidance on all HR matters
Lead continuous improvement initiatives using dashboards, data analytics, and modern systems, including thoughtful and ethical use of AI to amplify impact
Build and maintain strong relationships with funders, community partners, and external stakeholders
Qualification
Required
10+ years of progressive leadership experience overseeing managers and complex, multi-million-dollar operations
Bachelor's degree required, Master's degree preferred, or equivalent professional experience
Strong fluency in data analytics, dashboards, and modern collaboration tools, with a genuine interest in leveraging AI for public good
Experience managing multi-source funding streams, including federal, state, and private funds
A deep connection to mission-driven work and a leadership style that is inclusive, accountable, and relationship-centered
Preferred
Experience in Community Action Agencies or comparable human services environments, strongly preferred
Demonstrated success in cross-functional leadership and external relationship management
Benefits
Health insurance with a $0 deductible option, plus dental and vision coverage
Student loan forgiveness assistance
Immediate 403(b) employer contribution with 100 percent vesting on day one
Company-paid life insurance and long-term disability
Generous paid time off, including vacation, sick time, and holidays
Hybrid work opportunities
Tuition remission and professional development support
Flexible spending accounts, pet insurance, employee discounts, and early pay access
Company
Making Opportunity Count
Making Opportunity Count is a non-profit community action agency that provides housing, family shelter, and outpatient health services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Amanda Robitaille, MBA, SHRM-SCP
Chief Human Resources Officer
Recent News
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