HelloFresh · 2 hours ago
Operations Manager, Production
Burr Ridge, IL, United States
Full-time
Onsite
Mid, Senior Level
$94K/yr - $105K/yr
5+ years expHelloFresh is seeking an Operations Manager, Production for their Factor brand. The Operations Manager will drive the culture and lead the daily activities of a high-volume production kitchen and fulfillment center, while managing logistics and fostering a positive workplace culture for over 100 employees.
B2CDelivery ServiceFood and BeverageFood DeliverySubscription Service
Responsibilities
Build & establish a strong team with a leadership pipeline; coach and develop talent within each functional area of fulfillment (Kitchen, Prepping, Plating, Food Safety & Quality and Fulfillment)
Develop trust, credibility, effective and collaborative relationships with Factor_ peers and direct reports
Be the liaison between the site operations and other functions within Headquarters, helping your team to identify the key priorities for the site
Develop high standards for execution to meet all KPI’s & financial metrics while supporting your team in achieving daily, weekly, monthly and annual goals
Ensure adequate communication of company goals and priorities to Production Center team, including leading monthly meetings to engage and inspire a diverse, growing workforce
Drive continuous improvement when it comes to Safety, Quality, Cost, and Delivery
Create a positive team dynamic that encourages all employees in the production center to:
Provide timely feedback to direct/indirect reports
Drive positive change within the facility
Adapt to the ever-changing business needs and ensure that the team does the same
Actively listen and accept feedback; convey ideas and/or concerns; communicate and hold operators accountable to the Factor_ brand, KPI’s, and culture
Qualification
Required
5+ years of management experience leading an industrial kitchen or production operations center; preferably in food service or food production
Bachelor's Degree required - Master's preferred
Ability to think strategically and communicate at the executive level, coupled with top-notch organizational skills and an attention to detail
Familiarity with FSMA, HACCP, SQF
Proficient in both English and Spanish
Demonstrated ability to effectively motivate, develop and manage 100+ employees a day - our culture is a critical part of our success, and you are directly responsible for driving it
Deep knowledge of Lean and Agile Production
Comprehensive background in Prepping, Cooking, Plating, Food Safety & Quality and Fulfillment
Interest in spending most of your time on the shop floor and working directly with all levels of staff
Demonstrated success at delivering new product initiatives in both a large company and start-up environments
Preferred
APICS CPIM or CSCP certification
Benefits
401K company match that vests immediately upon participation
Team bonus opportunities
Generous PTO and flexible attendance policy
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
Company
HelloFresh
HelloFresh is a food subscription company that sends pre-portioned ingredients to users’ doorstep each week.
10001+ employees
H1B Sponsorship
HelloFresh has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (27)
2023 (16)
2022 (25)
2021 (15)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$367.46MKey Investors
Baillie GiffordRocket InternetInsight Partners
2017-11-02IPO
2016-12-20Series G· $88.32M
2015-09-17Series F· $85.64M
Leadership Team
Dominik Richter
CEO and Founder
Sebastien Tron
Vice President, Growth Opportunities
Recent News
MarketScreener
2025-12-24
2025-12-17
2025-12-14
Company data provided by crunchbase