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State of Wyoming · 1 week ago

Office Support Specialist II 2025-03174

Fremont County, WY

Full-time

Onsite

New Grad, Entry, Mid Level

0+ years exp

The State of Wyoming is seeking an experienced Office Support Specialist II to support the Water Division II by organizing and coordinating office functions. The role involves performing senior-level administrative duties and providing essential support to the technical team, ensuring efficient operations and effective communication.

Government Administration

Responsibilities

Maintains office services by organizing office operations, procedures, and communication to the Division and the public

Prepare and edit correspondence, forms, reports, and other various documents; retrieve and integrate information for dissemination

Manage and maintain the division database and filing systems

Research a variety of problems requiring the knowledge of agency operations, rules, regulations, policies, and statutory requirements

Plan and schedule meetings and appointments; organize and maintain technical and legal paperwork and digital files of water rights information; perform specialized tasks and other duties delegated by management. Prepares notification letters for the adjudication process to the appropriator

First-line contact for the public, government agencies, and private industry clientele; assists the public with inquiries regarding water rights and filing water rights applications; directs the public to appropriate technical staff members when needed

Conduct water rights research and disseminate information through all available means; compare water right records with ownership records and other related data with regard to specific land tracts (performs this by researching water rights databases and division records); research ownership and title transfers; respond to requests by the public involving an explanation of water rights and their definitions

Utilizes GIS and paper records, interprets property legal descriptions, and communicates with other states, local, and federal level officials and agencies to exchange information

Manages activity reports and data submissions for the Division; supports staff with an accounting of time, data verification, and mail handling; compiles and prepares the annual report for publication. Support associate administrative personnel in agency mail handling and customer service functions

Manage database by performing extensive data entry, building reports, queries, and performing quality assurance checks on all electronic data submissions; manage the reporting process for division staff; review water rights searches by other staff for accuracy. Determine the proper course of action to correct inaccurate information. Manage inventory and purchase office supplies and materials for multiple offices and locations; maintain office equipment in working order, deal with vendors, and perform repair work when needed

Qualification

Office ManagementDatabase ManagementGIS ExperienceMicrosoft Office SuiteCustomer ServiceRecords Processing KnowledgeDocument PreparationCommunication Skills

Required

Associate's Degree (typically in Business)

0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

OR Education & Experience Substitution: 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

Preferred

Associate's Degree in Business

2-4 years of progressive work experience in office records

GIS experience or knowledge

Strong communication skills

Customer service skills

Benefits

Comprehensive health, dental, and vision insurance

Paid vacation, sick leave, FMLA, and holidays

Retirement - Pension and 457B plans that help you build a secure future

Flexible schedules and work-life balance options

Public Service Loan Forgiveness eligibility – for those with qualifying student loans

Training and professional development – to support your career growth and advancement

Employee Assistance Program – Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts

Wellness Program – Earn paid time off and incentives by focusing on your personal health

Comprehensive health coverage – medical, dental, and vision plans for you and your family

Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts

Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security

Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year