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Qualfon · 5 hours ago

Customer Service Associate – Insurance Licensing Program

Highland Park, MI

Full-time

Onsite

New Grad, Entry Level

$18/hr - $23.50/hr

Qualfon is hiring experienced Call Center Professionals ready to build a long-term insurance career. The role involves supporting customers with insurance-related inquiries and processing transactions while ensuring compliance with industry regulations.

Business DevelopmentOutsourcing

Responsibilities

Support customers by phone and email with quotes, new policies, billing inquiries, underwriting questions, and policy changes

Process insurance transactions such as endorsements, cancellations, and coverage updates while ensuring compliance with industry regulations and internal policies

Provide great service (no cold calling)