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FreightCar America, Inc. · 2 hours ago

Sales Account Manager

Chicago, IL

Full-time

Hybrid

Senior Level

$90K/yr - $110K/yr

7+ years exp

FreightCar America, Inc. is focused on sales growth in the Aftermarket Parts business. The Sales Account Manager will be responsible for managing customer relationships and the sales cycle, identifying opportunities, and ensuring customer satisfaction.

Manufacturing

Hiring Manager

Kassey Jones

Responsibilities

Responsible for business and sales growth for the Aftermarket Parts product portfolio for their customer accounts

Develop influential and effective relationships with all influencers and stakeholders within the customer’s organization and develop strategies to win business

Analyze and report on market trends impacting assigned customers business plans and growth strategies

Determine customer needs and provide insight in support of new product development efforts and the creation of market messaging and collateral

Effectively develop and present product value propositions/solutions to customer

Actively monitor and report on competitive activity and strategic actions

Work collaboratively with Inside Sales, Engineering, Manufacturing and Supply Chain to adopt best practices, resolve customer problems and execute solutions

Responsible for overall customer satisfaction, and follow-through to assigned accounts

Identify new sales channels with the aftermarket parts market based on internal and outsourced capabilities

Provide onsite recommendations for customers in the repair sector of the industry

Frequent travel. On average the candidate should expect to spend 25%-75% of his/her time traveling (including overnight) to meet with customers, attend meetings, and various conferences

Qualification

Rail industry knowledgeSales growth experienceCustomer relationship managementValue-based sales strategiesRail car repair knowledgeStakeholder engagementMicrosoft Office proficiencySalesforce CRMAdaptability to changeCommunication skills

Required

Deep knowledge of rail industry products, services, and technical systems

Familiarity with rail car repair operations, processes, and decision-makers

Proven track record of sales growth, margin retention, and new account development

Possess a competitive drive, courage, determination, passion, and complete ownership mindset

Demonstrated success identifying, developing, and closing new accounts within the rail car repair ecosystem

Established track record of effective customer partnerships and the understanding of stakeholder analysis, engagement, and influence

Skilled in developing value-based sales strategies and reality-grounded product differentiation

Relevant Experience or bachelor's degree in engineering or business-related discipline from an accredited college or university

Minimum of 7 years' industry experience including rail car repair, material management, direct sales, sales/customer service, or product/asset management

Strong managerial skills and be able rapidly gain a working knowledge of railcar designs, components, computer skills (Microsoft Word, Excel, PowerPoint, Outlook, and Salesforce), AAR regulations, and contract documents

Confident communicator with strong written, presentation and influence skills

Ability to develop opportunities in changing business conditions

Willingness to learn, share, grow and seek commercial excellence

Thorough knowledge and competency in MS Office including Word, PowerPoint and Excel, in addition to Outlook and Salesforce CRM