SPOTPROMO · 6 hours ago
Logistics Coordinator - 3rd Shift (9:00 PM - 5:30 AM)
Indianapolis, IN
Full-time
Onsite
New Grad, Entry Level
$23/hr - $23/hrSpot Inc. is a logistics company that provides tools to tackle industry challenges for its partners. The Logistics Coordinator is responsible for tracking customer shipments, resolving issues, and providing excellent customer service in a fast-paced environment.
AdvertisingCreative AgencyDigital MarketingMarketingMedia and EntertainmentPoint of SaleSalesTrade ShowsTrainingWeb Design
Responsibilities
Route shipments in the most cost-effective manner
Tracking/tracing shipments while resolving any shipping errors
Provide excellent customer service to both business customers and carriers
Ability to perform a high volume of outbound calls
Monitor the movement of our freight through our proprietary logistics technology to ensure customer satisfaction
Communicate any transit issues to respective parties and provide solutions
Qualification
Required
Previous customer service or call center experience is required
Excellent problem-solving skills required
Ability to handle a high volume of calls in a fast-paced environment
Ability to communicate in a clear and concise manner
Ability to maintain professional conduct in a fast-paced environment and handle difficult or irate customers professionally and calmly
Ability to problem solve
Ability to attend a 3-week training class that takes place Monday-Friday from 8 am-5 pm
Preferred
College degree or currently pursuing a degree is preferred
Company
SPOTPROMO
SPOT - Agência de Merchandising e Promoções Nosso trabalho é o de incrementar resultados de maneira orientada e alinhada às estratégias de marcas.
Founded in 2003
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase