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Smith Brothers Insurance, LLC. · 2 hours ago

Emerging Insurance Professionals Program

Glastonbury, CT

Full-time

Onsite

Entry Level

1+ years exp

Smith Brothers Insurance, LLC is an independently operated, Top 100 National Broker focused on Helping Others. They are seeking an entry-level Business Support Specialist to support the agency, work on service and sales, and contribute to the agency's learning plan.

Insurance

Diversity & Inclusion

Responsibilities

Access and navigate carrier websites to obtain policy documents, order loss runs, and research billing inquiries

Scan, copy, and collate information and documents as needed

Issue, print, and mail certificates of insurance

Update client information in the agency management system as requested

Assist Account Managers with specific steps in the renewal process for certain types of policies

Create and format letters using appropriate format, using a variety of business tools

Review basic insurance policies to resolve policy checking discrepancies

Utilize agency management system for daily activities, documentation and other duties as assigned

Participate in internal training as well as carrier system training sessions

Review, update and develop processes and workflows as needed

Work on projects and other work as assigned

Follow department and company defined processes, procedures, and workflows, within specified timelines, to drive consistency and efficiency, with a focus on client experience

Remains current on industry trends and information, new product development, legislation, coverages and technology

Pursue personal and professional development through internal and external learning efforts

Maintain confidentiality of client and company information and adhere to all personal and financial data privacy protocols

Ultimately, our ideal candidate will believe in Smith Brothers’ purpose, values, and standards, and be willing to work collaboratively with their teammates to drive value to all our stakeholders

Qualification

Client service skillsAgency management systemMS Office proficiencyProblem-solving skillsTeam collaborationOrganizational skillsEffective communicationFlexibilityWork ethic