Fine Jewelry Counter Manager - Full Time jobs in United States
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Belk · 2 hours ago

Fine Jewelry Counter Manager - Full Time

positionMilledgeville, GA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date1+ years exp

Belk is a company focused on providing a personalized client experience in the jewelry and fashion industry. The Fine Jewelry Counter Manager is responsible for driving sales and enhancing customer relationships while leading a team to achieve store objectives and maintain high standards of service.

E-CommerceRetailRetail Technology
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H1B Sponsor Likelynote

Responsibilities

Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics
Create memorable store experiences through building genuine team, vendor, customer, and community relationships
Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotions, special events, trunk shows, and customer outreach to advance fine jewelry business
Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service
Build personal and team product knowledge, suggestive selling behaviors, and expertise in the latest industry tips, accessory trends, and fine jewelry product offerings to create exciting customer engagement
Drive repeat client interactions as a knowledgeable and trusted resource
Enhance team’s selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning
Connect with Fine Jewelry Associates and Sales Associates that support fine jewelry through team meetings and one-on-one touch bases to review goals and performance results
Ensure associates are well-informed and confident in speaking to available inventory and assortment
Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience
Support store fulfillment in designated areas by accurately and efficiently executing omni processes
Elevate customer experience by suggesting fine jewelry service plans and providing additional offerings
Oversee seamless execution of repair estimates, proper documentation, inbound and outbound shipments, minor repair assistance, and cleaning services
Support team with merchandising and signing product, replenishment, recovery, and cleanliness to maintain visual merchandising and fine jewelry caseline standards daily
Align presentations with vendor and company directives
Partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity
Demonstrate adaptability and respond to changing circumstances, adjust tactics, and shift focus based on evolving business needs
Lead shortage control and inventory accuracy in designated areas by following security protocols and executing price changes, product transfers, and damage process timely
Champion team knowledge of inventory management, asset protection procedures, and safety guidelines

Qualification

Customer service excellenceRetail experienceData-driven decision makingTechnology proficiencyAccountabilityTeam leadershipCommunication skillsAdaptabilityOwnership

Required

Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success
Skills and experience to perform in the role and a commitment to continuously learn
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others
Self-directed and able to work with minimal supervision in a deadline-driven environment
Communicate with excellence
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems
1+ years of retail experience and a dedication to customer service excellence
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays
Must regularly move around all store areas and be accessible to customers
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs

Company

Belk

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Belk, Inc. is the mainline department store company with 305 stores located in 16 Southern states.
dateFounded in 1888
location
Charlotte, North Carolina, USA
people-size10001+ employees
web-link
http://www.belk.com

H1B Sponsorship

Belk has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (19)
2023 (20)
2022 (31)
2021 (32)
2020 (64)

Funding

Current Stage
Public Company
Total Funding
$485M
2024-07-23Debt Financing· $485M
2015-08-24Acquired
2011-11-23IPO

Leadership Team

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Don Hendricks
Chief Executive Officer
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H
Hyon Park
EVP, CIO
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Recent News

AL.com
Southern department store chain debuting new type of store
2025-12-03
Retail Dive
Belk debuts smaller-format Market stores
2025-12-02
Morningstar.com
Belk Opens Two New Doors in Florida and Texas, Unveiling New Belk Market Concept
2025-11-24
Company data provided by crunchbase