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Arc Hospice & Palliative Care · 5 hours ago

Associate Executive Director

Corsicana, TX

Full-time

Onsite

Lead/Staff, Director/Executive

$90K/yr - $100K/yr

5+ years exp

Arc Hospice & Palliative Care is dedicated to providing comfort and compassionate support to patients and families. The Associate Executive Director will oversee operational leadership across hospice offices, ensuring efficient program operations and compliance with regulations while supporting the Executive Director.

Assisted LivingHealth CareHospitalMedical

Responsibilities

Provide daily operational leadership to ensure efficient and effective hospice program operations, supporting patient access, service delivery, staffing coordination, and administrative execution

Coordinate day-to-day program operations across departments including Clinical Services, Business Development, Finance, and Support Services, without assuming direct ownership of clinical or revenue-generating functions

Supervise assigned administrative staff, including the Business Office Manager, providing guidance, performance oversight, and support to ensure operational expectations are met

Exercise independent decision-making authority within defined parameters to address operational issues, service recovery needs, and program execution challenges, escalating matters to the Administrator/Executive Director as appropriate

Support monitoring of operational performance indicators related to census flow, staffing efficiency, service quality, and patient and family satisfaction

Participate in administrator-on-call rotation as operational backup, responding to operational matters and coordinating resolution in collaboration with clinical and administrative leadership, as permitted by applicable state regulations

Support compliance with applicable hospice regulations and accreditation standards by reinforcing operational processes, supporting documentation readiness, and coordinating corrective actions as needed

Serve as a point of operational continuity during Administrator/Executive Director absences, supporting communication and delegated operational oversight

Collaborate with leadership to support staffing plans, resource utilization, and operational budgets as they relate to day-to-day program operations

Support operations across primary and satellite locations under a single license, including coordination of administrative activities and operational consistency across sites

Perform other duties as assigned

Qualification

Healthcare AdministrationHospice OperationsLeadership ExperienceRegulatory ComplianceOperational Decision-MakingCommunication SkillsProblem-Solving SkillsOrganizational Skills

Required

Bachelor's degree in Healthcare Administration, Business Administration, or a related field required

Minimum of five years of progressive leadership experience in hospice, home health, or healthcare operations, with demonstrated responsibility for day-to-day operational oversight

Ability to meet applicable state requirements to serve as a Hospice Administrator or Alternate Administrator, as needed, either at hire or within an established onboarding or development period, consistent with state law. Applicable requirements include: Florida: Eligibility to be designated by the governing body as responsible for daily operations, in compliance with Florida Administrative Code 59A-38.004. Pennsylvania: Eligibility to serve as Hospice Administrator in accordance with applicable Pennsylvania Department of Health hospice regulations. Texas: Eligibility to obtain and maintain a Texas Home and Community Support Services Agency (HCSSA) Administrator License, including completion of required pre-appointment training, post-appointment training, and ongoing continuing education in accordance with Texas Administrative Code Chapter 558

Working knowledge of hospice operations, interdisciplinary team structure, and regulatory requirements governing hospice programs

Experience supervising administrative staff and supporting operational performance through delegation, coaching, and accountability

Ability to make independent operational decisions within defined authority while maintaining alignment with executive leadership direction

Strong organizational, communication, and problem-solving skills with the ability to manage competing priorities in a fast-paced environment

Demonstrates a strong commitment to delivering high-quality, person-centered care that reflects Arc Hospice & Palliative Care's mission, values, and standards of dignity, respect, compassion, and integrity