Hub Group ยท 6 hours ago
Warranty Manager
Oak Brook, IL
Full-time
Onsite
Mid, Senior Level
5+ years expHub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. As a Warranty Manager, you will lead and optimize warranty administration processes, oversee claims processing, develop policies, and ensure compliance with industry standards.
LogisticsRailroadTransportation
Hiring Manager
Dan G.
Responsibilities
Oversee the entire warranty claims process, ensuring timely and accurate resolution in accordance with company and industry standards
Collaborate with dealers, authorized service provider, customers, and internal teams to address warranty-related issues effectively and efficiently
Advocate for fair recovery and reimbursement from OEMs on behalf of the company on goodwill warranty assistance
Develop and update warranty policies and procedures to align with industry standards, legal requirements, and management expectations
Conduct regular audits and inspections to ensure compliance with warranty terms and conditions
Analyze warranty data to identify trends, root causes, and opportunities for process improvement
Generate detailed reports on warranty performance, including claims data, costs, and trends, and present these findings to company leadership
Act as the primary contact for warranty-related inquiries from internal M&R team, dealers, and authorized service providers
Develop and implement a comprehensive warranty training program for internal staff
Manage the identification and resolution of product recalls in compliance with regulatory requirements
Monitor and evaluate service providers and suppliers to ensure adherence to warranty standards
Qualification
Required
Minimum 5 years of experience in warranty management, preferably in a relevant industry
Demonstrated ability in managing complex warranty claims and negotiations
Strong leadership skills with experience in team building and training
Excellent analytical, problem-solving, and decision-making abilities
Proficient in data analysis, reporting, and performance metrics
Technical understanding of the industry's products and services
High School Diploma or equivalent; higher education or certifications in a related field are advantageous
Outstanding communication and interpersonal skills
Benefits
Medical
Dental
Vision
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Life & AD&D Insurance
Disability
Paid Time Off
Paid Holidays
Company
Hub Group
They understand the impact transportation has on ecological sustainability, which is why they invest in and offer a greener alternative.
5001-10000 employees
H1B Sponsorship
Hub Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (11)
2023 (10)
2022 (15)
2021 (7)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-03-13IPO
Leadership Team
Phil Yeager
President, CEO and Vice Chairman
Donald Maltby
President & Chief Operating Officer
Recent News
2025-12-16
Hub Group, Inc.
2025-10-31
2025-10-31
Company data provided by crunchbase