IT Helpdesk I jobs in United States
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Magellan Financial & Insurance Services, Inc. · 5 hours ago

IT Helpdesk I

Magellan Financial & Insurance Services, Inc. is one of America's fastest-growing wealth management firms, seeking an IT Helpdesk I to join their technology team. The role focuses on solving tech problems, supporting infrastructure, and providing opportunities for growth into higher-level IT positions.

Financial ServicesInsuranceService Industry

Responsibilities

Solve Real Problems: Be the hero who gets someone's critical work system back online in minutes, not hours
Build and Deploy: Image new PCs, upgrade hardware, and deploy workstations that power million-dollar advisory practices
Master the Infrastructure: Rack servers, manage networking equipment, and get hands-on with enterprise-level technology
Grow Your Skills: Support Azure AD projects, pilot automation scripts, and gain exposure to cloud technologies that define the future of IT

Qualification

AzureAWSCybersecurity frameworksNetworking equipmentAutomation platformsTroubleshootingCommunication skillsContinuous learning

Required

Naturally gravitates toward technology – You built your PC, set up your home network, or can't help but troubleshoot your neighbor's Wi-Fi issues
Thrives on solving puzzles – You don't just want to know how to fix something; you want to understand why it broke in the first place
Communicates with patience – You can explain technical concepts to non-technical people without making them feel foolish
Craves continuous learning – You're the type who watches YouTube tutorials about networking protocols for fun

Benefits

401(k) with 100% company match up to 6% (immediate vesting)
Company-subsidized medical, dental, vision, life, and AD&D insurance
15 days PTO starting (growing to 25 by year five)
10 paid holidays plus a bonus birthday PTO day
Professional development and certification support

Company

Magellan Financial & Insurance Services, Inc.

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The intersection of fierce independence, disruptive annuity & asset growth, and unstoppable marketing horsepower—this is Magellan Financial.

Funding

Current Stage
Growth Stage

Leadership Team

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Austin Nachbar
Director of Strategic Partnerships
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Brendon Reed
Director of Strategic Partnerships
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Company data provided by crunchbase