Magellan Financial & Insurance Services, Inc. · 6 hours ago
IT Helpdesk I
Magellan Financial & Insurance Services, Inc. is one of America's fastest-growing wealth management firms, seeking an IT Helpdesk I to join their technology team. The role focuses on solving tech problems, supporting infrastructure, and providing opportunities for growth into higher-level IT positions.
Financial ServicesInsuranceService Industry
Responsibilities
Solve Real Problems: Be the hero who gets someone's critical work system back online in minutes, not hours
Build and Deploy: Image new PCs, upgrade hardware, and deploy workstations that power million-dollar advisory practices
Master the Infrastructure: Rack servers, manage networking equipment, and get hands-on with enterprise-level technology
Grow Your Skills: Support Azure AD projects, pilot automation scripts, and gain exposure to cloud technologies that define the future of IT
Qualification
Required
Naturally gravitates toward technology – You built your PC, set up your home network, or can't help but troubleshoot your neighbor's Wi-Fi issues
Thrives on solving puzzles – You don't just want to know how to fix something; you want to understand why it broke in the first place
Communicates with patience – You can explain technical concepts to non-technical people without making them feel foolish
Craves continuous learning – You're the type who watches YouTube tutorials about networking protocols for fun
Benefits
401(k) with 100% company match up to 6% (immediate vesting)
Company-subsidized medical, dental, vision, life, and AD&D insurance
15 days PTO starting (growing to 25 by year five)
10 paid holidays plus a bonus birthday PTO day
Professional development and certification support
Company
Magellan Financial & Insurance Services, Inc.
The intersection of fierce independence, disruptive annuity & asset growth, and unstoppable marketing horsepower—this is Magellan Financial.