Resource Management Concepts, Inc. · 3 hours ago
Network Operations Center (NOC) Analyst Lead
Crane, IN
Full-time
Onsite
Mid, Senior Level
$80K/yr - $100K/yr
5+ years expResource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. They are seeking a Network Operations Center (NOC) Analyst Lead to oversee daily operations and personnel, ensuring mission-critical systems remain available, secure, and compliant with DoD directives.
Consulting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Supervise a team of three (3) NOC/SOC analysts, providing direction, task prioritization, and performance feedback
Coordinate NOC/SOC shift coverage and ensure 0600-1900 M-F monitoring and response requirements are continuously met
Serve as the primary escalation point for complex incidents or system outages
Monitor, assign and triage Helpdesk tickets within one hour of opening
Maintain situational awareness of network health, security posture, and mission impacts; brief management and stakeholders as needed
Ensure team adherence to incident response, escalation, and reporting procedures
Develop and maintain Standard Operating Procedures (SOPs), event escalation matrices, and continuity documentation
Oversee enterprise network monitoring using tools such as SolarWinds, Cisco Firepower Management Console (FMC), and Secure Network Analytics (SNA)
Analyze and respond to alerts related to connectivity, latency, and performance degradation
Review configuration baselines, track outages, and ensure timely restoration of network services
Coordinate planned maintenance, configuration changes, and patch activities in accordance with DoD and company change control policies
Manage and review security event monitoring and triage using SIEM platform Splunk and endpoint management tools Trellix and Tanium
Oversee team response to cybersecurity incidents in accordance with internal incident response procedures
Support vulnerability management activities — reviewing Tenable.sc results, tracking remediation actions, and validating compliance closure
Ensure proper documentation and escalation of all security-related incidents to the ISSO or ISSM
Coordinate with system owners, ISSOs, and ISSMs to support RMF continuous monitoring activities
Ensure team members conduct periodic STIG checks, vulnerability scans, and configuration reviews to maintain system accreditation posture
Support the development and maintenance of POA&Ms, control evidence, and audit artifacts
Participate in cybersecurity working groups, readiness reviews, and ATO renewal activities as needed
Promote a culture of compliance and operational discipline across the team
Qualification
Required
High School Diploma/GED is required
Minimum of 5 years' experience in Linux system administration, ideally with Red Hat
Proficiency in SQL Server Management Studio, Microsoft SQL, PostgreSQL, and SQLite databases
Demonstrated experience managing virtualized and physical networking environments
Practical experience with Tenable.sc, Nessus, or other vulnerability assessment tools
Strong background in VMware and Nutanix environments
Familiarity with Kubernetes (K3s) and container orchestration
Advanced troubleshooting skills across hardware, software, and network layers
Excellent written and verbal communication skills
An Active DoD Secret clearance is required to start
Must have DoD 8570/DoN 5239 IAT Level III certification (i.e. CASP+, CCNP, CISSP, CISA)
Preferred
A Bachelor's degree in an Information Technology field is preferred
Benefits
Tuition assistance
Competitive paid vacation package with 11 paid federal holidays
High-quality, low-deductible healthcare plans
Pet insurance
Competitive 401K package
Company
Resource Management Concepts, Inc.
RMC is a dedicated small business provider of exceptional management and technology solutions.
501-1000 employees
Funding
Current Stage
Late StageRecent News
Memphis Business Journal
2023-10-05
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