Sonova Group · 4 hours ago
Patient Care Coordinator-Jasper, GA
Jasper, GA
Full-time
Onsite
Entry Level
$19/hr - $20/hr
2+ years expSonova Group, through its Connect Hearing division, is seeking a Patient Care Coordinator to provide quality care and service to patients. This role involves scheduling appointments, verifying insurance, and assisting patients with their needs within the clinic.
Medical Device
Responsibilities
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients’ insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Qualification
Required
High School Diploma or equivalent
Previous customer service experience is required
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
Preferred
Associates degree, preferred
Prior experience/knowledge with hearing aids is a plus
2+ years in a health care environment is preferred
EMR/EHR experience a plus
Benefits
401K with a Company Match
Medical, Dental, Vision Coverage
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Company
Sonova Group
Around 25% of the world’s population is living with hearing loss.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kimberly Cleary, Au.D.
Chief Operating Officer Sonova Audiological Care US
Rosalie Lewis
Sr. Manager, HR Business Partnership
Recent News
www.tradingview.com
2024-04-07
2024-04-07
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