EquipmentShare · 3 hours ago
Regional Service Manager
Yelm, WA
Full-time
Onsite
Mid, Senior Level
$100K/yr - $120K/yr
5+ years expEquipmentShare is a rapidly growing construction equipment rental company seeking a Regional Service Manager to support its rental markets across California, Washington, Oregon, and Nevada. The role involves coordinating and supervising service personnel, maintaining customer relationships, and ensuring customer satisfaction with EquipmentShare's services.
ConstructionFleet ManagementSaaSService IndustrySoftware
No H1B
Responsibilities
Coordination and supervision of quality performance of our equipment mechanics and service personnel
Scheduling repairs for customer and company owned rental equipment
Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business
Promptly respond to and resolve customer inquiries, requests, complaints or other communications
Employee training and development and maintaining a safe work environment
Qualification
Required
5 + years of leadership experience in maintenance and service experience preferred
Willingness to live within the specified region required
Ability to travel up to 70% of the time required
Valid driver's license and a clean driving record
Strong ability to communicate with colleagues across departments, with direct reports or with executive leadership
Natural leadership skills and desire to take ownership of work
Capable of juggling multiple tasks and wearing lots of hats at work
Ability to adapt in a fast-paced environment and stay continuously educated on the latest EquipmentShare products and services
Strong interpersonal and problem-solving skills
You have strong leadership skills and a solid record of assisting customers with a variety of specialized needs
You have technical knowledge of equipment
You can juggle numerous tasks and projects of competing priority at once
You're able to create and present presentations to various levels of decision-makers, and you have solid public speaking skills
You're a self-starter with excellent written and verbal communication skills
Authorization to work in the U.S. without employer sponsorship of a Visa
Preferred
History of working in the geographical area preferred
Benefits
Health insurance and medical coverage benefits
401(k)
Generous paid time off
Company
EquipmentShare
EquipmentShare provides solutions to construction companies and equipment rental businesses through the use of technology.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$6.29BKey Investors
Wells FargoBDT & MSD PartnersCapital One
2025-12-03Debt Financing· $2.75B
2024-07-16Secondary Market
2024-04-16Debt Financing· $600M
Leadership Team
Brad Siegler
Co-Founder
Jeffrey Lowe
Co-Founder
Recent News
2025-12-29
2025-12-24
Company data provided by crunchbase