NEOGOV · 4 hours ago
Switchboard Operator/Receptionist
Eldora - 50627 - Hardin County, IA
Full-time
Onsite
New Grad, Entry Level
$33K/yr - $48K/yrThe Iowa Department of Health and Human Services is seeking a Switchboard Operator/Receptionist to join their team. This role involves operating as the communication command post for security, emergencies, and visitor management, ensuring timely assistance and information relay.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Answering phone calls and relaying the caller to an appropriate source
Documenting movement of students and staff on or off grounds
Documenting visitors
Documenting emergency responses
Being the central communications operator for the entire operation at the State Training School
Contacting law enforcement as appropriate
Filing documents
Assisting in mission-critical responses and coordinating as a focal point of operations
Logging and distributing emergency response supplies
Qualification
Required
No specific education or work experience required
Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination
Preferred
Excellent candidates also have working knowledge of Microsoft Office applications
Appropriate candidates are reliable, can multitask under pressure, are able to maintain composure, and can effectively prioritize calls and actions
Benefits
Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
Paid Time Off: Take time to recharge with paid time off, including vacation(96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.
Free On-Campus Workout Facilities
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase