Netstal Americas ยท 3 hours ago
Commercial Expeditor
United States
Full-time
Remote
Senior Level
5+ years expNetstal Inc. is a subsidiary of Netstal Maschinen AG, Switzerland, seeking a Commercial Operations Expeditor to enhance customer experiences and improve responsiveness in commercial operations. The role involves managing quote expediting, project management, and ensuring customer satisfaction through effective communication and coordination with various teams.
Machinery
Responsibilities
Quote Expediting & Deal Support
Prepare, route, and fast-track sales quotations, revisions, and approvals; proactively remove bottlenecks
Track quote aging; drive follow-ups with KAMs/RSMs and customers to shorten time-to-decision
Coordinate with engineering, applications, finance, and supply chain as needed to finalize commercial terms
Customer Management & Success
Serve as a polished, articulate point of contact for day-to-day customer requests related to sales quotes, and projects
Triage and resolve issues quickly; escalate with context and recommendations
Maintain meticulous activity notes, next steps, and commitments in the CRM
Demand Generation & Events
Partner with the Demand Generation Manager on event logistics (webinars, trade shows, customer days): invitations, lists, confirmations, on-site support (as needed), and post-event follow-up
Convert event outcomes into qualified next actions; execute nurture cadences and hand-offs to KAMs/RSMs
Qualification
Required
Bachelor's degree
5+ years in inside sales, customer service, outside sales, sales operations, or similar customer-facing functions
Articulate, polished, professional and persuasive. Clear, concise, and professional on phone, video, and email
Strong MS Office proficiency (Excel, Teams, Word, PowerPoint; Outlook)
CRM experience (Salesforce)
Proven ability to expedite processes across functions and keep multiple stakeholders aligned
High attention to detail, follow-through, and ownership
Preferred
Exposure to capital equipment, industrial machinery, plastics processing, or injection molding markets
Familiarity with quoting workflows (pricing, terms, approvals) and basic commercial math
Experience supporting trade shows, webinars, or field events
Continuing education, PMP, LSS, other
Benefits
Competitive base salary with performance bonus.
Leading comprehensive benefits package.
Company
Netstal Americas
Cultivating values, creating value.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase