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Smith Brothers Insurance, LLC. · 18 hours ago

Account Manager, Large Commercial Lines (CT)

Glastonbury, CT

Full-time

Onsite

Mid Level

3+ years exp

Smith Brothers Insurance, LLC is a Top 100 National Broker with over 50 years of experience, focused on Helping Others. They are seeking an Account Manager to manage client relationships for mid to large commercial accounts, ensuring high-quality service and effective communication with clients and underwriters.

Insurance

Diversity & Inclusion

Responsibilities

Nurture client relationships and manage all aspects of the daily service of their commercial insurance policies: Binders, certificates, policies, endorsements, audits, claims, loss prevention programs, summaries of insurance, schedules, and proposals

Together with the Risk Advisor, the Account Manager engages in the renewal strategy, has discussions with Underwriters, evaluates quotes and prepares proposals and other documentation to provide to the client, ensuring the best possible solutions are delivered to clients in high quality and timely manner

Work independently to inform and educate, answer questions, resolve issues, and make decisions regarding the need for coverage enhancements and modifications

Utilize agency management system, Applied Epic, for daily activities, documentation and client communication ensuring relevant data and information is properly managed

Interpret policy language, identify risks and exposures to loss, and recommend appropriate coverages in coordination with the Risk Advisor

Follow department and company defined processes, procedures, and workflows, within specified timelines, to drive consistency and efficiency, with a focus on client experience

Ultimately, our ideal candidate will believe in Smith Brothers’ purpose, values, and standards, and be willing to work collaboratively with their teammates to drive value to all our stakeholders. As a member of a 20-person department, be a team player supporting others, mentoring and providing back up client coverage for other Account Managers

Qualification

PropertyCasualty experienceP & C licenseApplied EpicClient service skillsProfessional designationsBachelor degreeMicrosoft OfficeEffective communicationTeam player