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NEOGOV · 4 hours ago

Program Coordinator I / Branch Supervisor II - 183667

Pickens County, SC

Full-time

Onsite

Mid, Senior Level

$50K/yr - $53K/yr

6+ years exp

NEOGOV is seeking a dedicated and inspiring leader for the position of Branch Supervisor II at the South Carolina Department of Motor Vehicles. The role involves managing day-to-day operations at the branch office, overseeing staff, and ensuring compliance with agency policies and procedures.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Serves as manager in the absence of the Branch Manager and is capable of performing the duties assigned to the Branch Office Supervisor including but not limited to the ability to direct, plan and coordinate the activities necessary for the day-to-day office operation of a branch office

Performs and assists with audits of offices and associated entities operating under the agency's enforcement areas

Hold office meetings and conducting training on behalf of office management to advise staff on new and existing policies and procedures

Provides oversite and direction for the operation of the offices knowledge and skills testing program and examiner utilization

Registers applicants for motor voter and/or selective service, if required

Reconciles daily activity reports to include bank detail and approves refund requests

Secures audited documents, petty cash fund and accountable monies on a day-to-day basis. Responsible for ensuring building is secure

Assists in the preparation of close of day bank deposit and for securing all monies in bank depository. Performs routine maintenance on equipment

Assists the general public by administering knowledge tests for all classes to include CDL, retrieving and responding to phone messages, email, and in-person with inquiries of driver and vehicle transactions

Maintains inventory of office supplies and prepares requisitions. Prepares inventories of all accountable items, monthly, quarterly, and yearly reports

Supervises all personnel matters such as hiring, performance appraisals and disciplinary actions. Monitors career programs to ensure employees meet requirements and needs. Counsels and reprimands employees. Completes human resource requirements for subordinate personnel including time entries/request in SCEIS

Trains all office personnel on various DMV transactions and procedures

Performs other duties as required by supervisor

Qualification

DMV policiesCDL knowledge testingSupervisory skillsComputer skillsEffective communicationMulti-taskingCustomer serviceTraining skills

Required

A high school diploma or equivalent and relevant program experience. An equivalent combination of education and relevant experience may be accepted with prior approval

Must complete a nationwide criminal background check to include fingerprints

Required to successfully complete and administer all certifications of knowledge and skills testing relevant to assigned Branch Office, to include CDL knowledge skill tests, formal CDL Examiner Trainer Course, Introduction to CDL Licensing System, and Overview of the CDL Tests

Knowledge of the principles, policies and procedures of the DMV

Must have a valid South Carolina driver's license with a good driving record

Computer skills required to perform job functions

Ability to communicate effectively, multi-task, collect fees and train other employees

Ability to deal courteously and effectively with the public

Where applicable, successfully certified to administer all classifications of road testing to include, CDL Knowledge and Skills testing, must complete a formal CDL test examiner trainer course and examination

Reports directly to the Branch Manager. In many cases performs supervisory duties for the manager

Capable of working independently, guiding others in their work schedules, and communicating with manager on significant issues

Must be able to make decisions that are in the best interest of the agency in order to provide the highest level of customer service

Inside tasks are performed in climate-controlled office environment, exposure to extreme temperatures for road tests

Physical skills include lifting up to 50 lbs., reaching, standing, sitting and climbing

Must attend required training, meetings or workshops

This is an exempt position and may require you to work outside of normal hours of operations

Preferred

A high school diploma and six years of responsible clerical, secretarial or administrative experience

Benefits

Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)

15 days annual (vacation) leave per year

15 days sick leave per year

13 paid holidays

State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)

Employee Assistance Program (EAP) at no cost to the employee or members of their household

Insurance Benefits

Retirement Benefits

Workplace Benefits