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Salud Family Health · 5 hours ago

CARES Program Coordinator

Fort Collins, CO

Full-time

Onsite

Mid Level

$22.35/hr - $25.70/hr

Salud Family Health is committed to providing a Medical Home to patients, offering comprehensive health services. The CARES Program Coordinator is responsible for coordinating the care of patients enrolled in the Ryan White program, focusing on holistic care and collaboration with various healthcare providers and community resources.

Health CareHospital

Responsibilities

Responsible for clinic flow and coordination of patient care of the HIV clinic, including linkage with external partners

Grants management for the Ryan White CDPHE Grant, including monthly reporting, program invoicing, budget development, and data analysis

Plans and performs community outreach to increase awareness of the program, health promotion within Salud and the community, and health communication

Acts as liaison between the patient, provider, and HIV specialists. Works closely with Salud providers, external partners, and NCHN (Northern Colorado Health Network)

Provides direct support for patient care providers in the performance of routine and acute clinical functions pertinent to efficient, ambulatory patient care

Provides and prepares all paperwork necessary for appointments, including but not limited to labs, reports from other agencies, refills on medications, scheduling appointments for medical needs, performing the necessary intake functions for arriving patients, assisting with questions, directing telephone calls, and other patient service duties

Assists providers in educating patients regarding medications (with an emphasis on HAART (Highly Active Antiretroviral Treatment), medication follow-up, lab results follow up, HIV/ AIDS disease process, and other education and follow-up as directed by the provider

Follows state contract by performing all tasks required, including, but not limited to, monthly/quarterly/yearly reports (internal and external); Quality Improvement Indicators; Meetings, etc

Participates in the Quality Committee meetings and establishes, implements, and monitors a Quality Plan (yearly)

Assists in clinical duties as part of supporting Salud clinicians. These functions include phone, face-to-face contact, and assisting with the prompting of important health screenings

Assists in risk stratification of high-risk Salud patients, with an emphasis on patients enrolled in the Ryan White program

Assists in assessing patients' medical, dental, behavioral, and social needs

Develops a comprehensive care program for patients, with referrals to internal and external resources

Provides care management, follow-up, and support services to high-risk Salud patients, with an emphasis on Ryan White patients

Assist patients with applying for and accessing assistance programs

Provides ongoing individualized support to patients in the program

Willing and able to perform other duties as assigned to assure safe, high-quality, and efficient clinical services for our patients and excellent team customer service

Qualification

Program coordinationPatient care managementBilingual in SpanishData managementCommunity outreachMultitaskingSensitivity to communitiesProficiency with computersCommunicationTeam leadershipDetail-orientedSelf-motivated

Required

B.A. / B.S. required

Program coordinator experience preferred, working with patients in a clinic setting preferred

Possess sensitivity toward the needs of others

Must be self-motivated, proactive, and an independent worker

Must work well with the patient care team

Sensitivity to low-income and ethnic minority communities

Self-starter, able to work independently and flourish without extensive supervision

Demonstrate the ability to multitask

Detail-oriented, able to coordinate and prioritize multiple responsibilities

Excellent organizational, data management, and documentation skills

Ability to collaborate with an interdisciplinary healthcare team, including primary care providers, dental providers, medical support staff, behavioral health providers, and other healthcare professionals

Knowledge of community resources and application process

Excellent verbal and written communication skills

Demonstrate strong team leadership skills

Proficiency with computers: able to achieve competence in the current eClinicalWorks (eCW) patient management system, UltiPro; demonstrate competency with Microsoft Teams, Outlook, Excel, Word, and PowerPoint

Preferred

Program coordinator experience preferred, working with patients in a clinic setting preferred

Bilingual in Spanish, highly preferred

Benefits

Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)

Low employee premiums, especially given rich benefits

$25 Primary Care Physician and Specialist Co-pays (in-network)

Low deductibles and co-insurance

Free provider visits and services at all Salud facilities

Preferred prescription pricing at Salud pharmacies

Dental PPO plan

Includes Employee Discounts at All Salud Dental Facilities

Vision

Generous vacation accrual

10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)

Up to 8 Paid accrued Sick Days per year

Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.

403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.

Flexible Spending Accounts

Basic Life and AD&D

Supplemental Life and AD&D

Short-Term & Long-Term Disability

Accident & Critical Illness Insurance

Employee Assistance Program