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BAYADA Home Health Care · 5 hours ago

Client Services Manager, Home Care

Hickory, NC 28602 | 35.693132417 | -81.364388029

Full-time

Onsite

Mid Level

BAYADA Home Health Care is a mission-driven nonprofit organization that is seeking a Client Services Manager in their Hickory, NC office. The role involves providing superior customer service, managing client services coordination, and building relationships with clients and community organizations to ensure high-quality home care delivery.

Health CareMedical

H1B Sponsor Likely

Responsibilities

Provide superior customer service and quality home care

Focus on managing coordination of client services and emergent scheduling issues

Manage your Client Services Manager caseload while proactively growing it

Build lasting relationships with clients, referral sources, payors and community organizations

Develop strong, communicative relationships with the team

Maintain effective fiscal management of your caseload by monitoring metrics

Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualification

Client services managementHome care experienceSupervisory experienceElectronic medical recordGoal achievementComputer skillsCommunication skillsInterpersonal skills

Required

Strong computer skills required (electronic medical record)

Excellent communication and interpersonal skills

Preferred

Bachelor degree is preferred

Prior medical office or home care experience preferred

Prior supervisory experience a plus

Demonstrated record of successfully taking on increased responsibility (goal achievement)

Ambition to grow and advance beyond current position

Benefits

Paid holidays

Vacation and sick leave

Vision

Dental and medical health plans

Employer paid life insurance

401k with company match

Direct deposit

Employee assistance program

Company

BAYADA Home Health Care

Glassdoor3.7

BAYADA Home Health Care, one of the largest home health providers with over 325 locations in the U.S. and operations in Germany, India, Irel

Founded in 1975

Pennsauken, New Jersey, USA

10001+ employees

http://www.bayada.com

H1B Sponsorship

BAYADA Home Health Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)

2023 (1)

2021 (4)

2020 (2)