Uline · 2 hours ago
Customer Service Representative
Uline is North America’s leading distributor of shipping, industrial, and packaging materials. As a Customer Service Representative, you will provide exceptional service by processing orders, making product recommendations, and building relationships with customers through various communication channels.
Office Supplies
Responsibilities
Process customer orders, make product recommendations and handle account inquiries using world-class technology
Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently
Build business relationships with customers over phone, email and chat
Understand customer needs and recommend Uline's best solutions
Help customers navigate Uline's website and online ordering
Qualification
Required
High school diploma or equivalent
Excellent problem-solving, listening and communication skills
Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Preferred
Bachelor's degree preferred
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Company
Uline
U-Line's large and flexible capacities and seamless integration capabilities - preserve the right product, in the right place.
H1B Sponsorship
Uline has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (40)
2023 (33)
2022 (40)
2021 (35)
2020 (23)
Funding
Current Stage
Late StageLeadership Team
Richard Uihlein
Founder and CEO
Elizabeth Uihlein
Co-Founder
Recent News
Hartford Business Journal
2025-11-14
BizTimes Milwaukee
2025-09-12
2025-09-04
Company data provided by crunchbase