Northwestern Medicine · 5 hours ago
Clinical Shift Coordinator RN-Oncology Full Time Days
Lake Forest, IL
Full-time
Onsite
Mid, Senior Level
3+ years expNorthwestern Medicine is a leader in the healthcare industry focused on a patient-first approach. The Clinical Shift Coordinator RN-Oncology is responsible for overseeing daily unit operations, coordinating nursing care, and ensuring compliance with regulatory standards while providing leadership and support to nursing staff.
Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation
Responsibilities
Presents a friendly, approachable, professional demeanor and appearance
Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way
Uses effective service recovery skills to solve problems or service breakdowns when they occur
Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others
Uses organizational and unit/department resources efficiently
Manages work schedule efficiently, completing tasks and assignments on time
Contributes to opportunities and processes for continuous improvement
Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide
Demonstrates proficiency as a staff nurse and serves as a role model and resource to staff
Maintains awareness of unstable, complex or high-risk patient conditions throughout the shift
Ensures appropriate assignment of care based on staff competency and patient acuity
Coordinates and monitors patient care to ensure patient safety
Collects, analyzes and organizes patient care data for the unit
Oversees that staff are in compliance with regulatory standards
Ensures adaptation of services as needed to reflect age, culture, gender, race, nationality, religion, etc
Oversees documentation of key critical elements for patient care and national patient safety goals (restraints, verbal orders, abbreviations, etc.)
Ensures initial admit orders are received by end of shift
Demonstrates knowledge of staffing requirements for unit and ensures compliance with staffing matrix each shift. Consults with manager when variances are anticipated
Oversees accurate completion of daily charges to ensure unit receives all appropriate revenue
Contributes to cost reduction and supports interventions that promote unit cost effectiveness (LOS, HPPD, OT, flexible staffing, and use of alternative skill mixes.)
Oversees staff scheduling per unit and PCS guidelines
Documents appropriate staffing information and justifications in Optilink each shift
Checks staff timekeeping on shifts worked and oversees compliance with time and attendance policies
Oversees documentation of occurrences on shift and reports to Nursing leadership and risk management as appropriate
Ensures compliance with patient life safety standards including fire safety, handwashing, crash cart checks, etc
Oversees accurate accounting of unit equipment
Demonstrates effective oral, written, and listening skills with staff, physicians, patients and families
Keeps all appropriate parties informed a timely manner and understands 'chain of command' accountability
Completes leader rounding on assigned staff routinely and consistently
Provides input to and may assist with organization of staff meetings. Conducts staff huddles on shift
Collaborates with educator and manager to ensure appropriate and complete orientation of new staff. Identifies appropriate preceptor and assigns schedule to new staff
Participates in unit and PCS based teams, work groups and/or committees or shared governance councils. Demonstrates willingness to give 100% and voluntarily assists others
Keeps staff on shift informed of unit initiatives and incorporates outcomes of the team/committees work into practice
Ensures all RN's, PC's perform as a team in order to complete work on time and take uninterrupted meal breaks
Coordinates patient placement with Clinical Placement Nurse in a timely manner and with a positive and flexible attitude
Displays and is responsible for 'welcoming spirit' for unit by integrating students and resource team
Develops open, functional working relationships with other units/physicians by understanding complexities of different stakeholders; has a house wide perspective
Promotes an atmosphere of collective accountability for the Unit/Department
Performs weekend leadership rounding on all patients and assists Clinical Manager during week as needed
Contributes to annual employee performance evaluation and is present when evaluation is given
Conducts formal staff rounding with assigned group of staff on a consistent basis at frequency identified by Manager. Follow up with all new employees on shift as identified by Manager
Contributes to completion of minor disciplinary action; may cover this independently with staff member under the approval of Clinical Manager. Provides feedback to Manager for development plans that are needed for staff they lead
Demonstrates ability to coach staff effectively using leadership skills
Participates in interview process for candidates seeking position on his/her shift
Uses retention strategies to recognize and reward staff on shift
Serves as Qualified Observer to ensure completion of annual competencies of staff on his/her shift
Participates in quality improvement initiatives for unit and as appropriate for PCS. Displays knowledge of PI process
Supports staff to incorporate EBP/research findings into practice at the bedside
Oversees environment of care and regulatory readiness with all regulatory bodies
Is a shift leader and is accountable for hardwiring evidence based and unit specific tactics for patient satisfaction (Hourly Rounding, bedside shift report, discharge calls, and AIDET.)
Monitors for improvement of chart audit findings at employee level and provides follow-up
Other duties and responsibilities as assigned
Qualification
Required
3 Years RN experience
Licensed RN in the State of Illinois
American Heart Association Basic Life Support (BLS)
Telemetry competency
Basic computer knowledge
Ability to communicate effectively in English, both verbally and in writing
Excellent customer service skills
Consistently works within the framework of the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice
Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively
Preferred
2 or more years in pertinent clinical specialty
Graduate of an accredited school of Nursing, with BSN
Cert NRN
Specialty certification such as CV-RN, CHFN, CCRN, PCCN, CNML, NE-BC, etc. required within 2 years
Benefits
Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits
Company
Northwestern Medicine
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.
10001+ employees
H1B Sponsorship
Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (66)
2023 (70)
2022 (78)
2021 (35)
2020 (39)
Funding
Current Stage
Late StageTotal Funding
$25M2018-06-26Grant· $25M
Leadership Team
Howard Chrisman, MD
President and CEO
John A. Orsini, CPA
Senior Vice President and Chief Financial Officer
Recent News
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