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Hilltop Holdings · 5 hours ago

Merchant Services Representative

150 East Sonterra Boulevard, San Antonio, TX, 78258, US

Full-time

Onsite

Entry Level

2+ years exp

Hilltop Holdings is represented by PlainsCapital Bank, which is seeking to hire a Merchant Services Representative. The role involves developing new merchant services business, expanding existing relationships, and servicing current customers with a focus on sales and advisory services.

BankingFinancial Services

No H1B

Responsibilities

Generates sales calls and leads with prospective and existing merchants to sell and support credit card processing and other optional services

Communicates in a clear and succinct manner using multiple platforms

Develops and maintains proficiency in the changing environment of payment processing in order to set-up merchants, provide training, and download terminals

Develops and maintains ability to analyze merchant statements to determine pricing options and provide client direction

Prepares, delivers, and presents proposals to prospective and existing merchants

Maintains detailed records, reports, and logs pertaining to merchant referrals

Develops and maintains an understanding and knowledge of compliance and risk issues to escalate to management as appropriate

Answers questions regarding merchant services from customers and internal contacts

Assumes additional responsibilities as required

Qualification

B2B sales experienceMerchant services experienceCustomer service skillsMicrosoft Office proficiencyNegotiation skillsAnalytical skillsVerbal communication skillsWritten communication skillsInterpersonal communication skillsTime management skillsOrganizational skillsProblem-solving skills

Required

Must be eligible to work in the U.S. without sponsorship now or in the future

Must be able to report to our PlainsCapital Bank branch located at 150 East Sonterra Boulevard, San Antonio, TX 78258, without the need for relocation assistance

High school diploma, general education degree (GED), or equivalent required

2 or more years of B2B (business-to-business) sales experience and/or Bachelor's degree (or equivalent training in business or sales management in lieu of degree) required

Self-motivated with strong business development, sales, and negotiation skills

Excellent verbal, written and interpersonal communication skills

Excellent customer service and personal skills

Excellent PC skills, including word processing, presentations and spreadsheets via Microsoft Office products as well as custom applications and systems

Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment