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Beacon Hill · 2 hours ago

Bilingual Account Manager - Business Development / Operations

Charlotte, NC

Full-time

Onsite

Mid Level

$48K/yr - $50K/yr

Beacon Hill is a staffing solutions company dedicated to delivering coordinated staffing services with a commitment to innovation and success. The Bilingual Account Manager will drive growth through business development while managing daily operations for existing accounts, ensuring high-quality service and client relationships.

Staffing Agency

Responsibilities

Business Development: Prospect, cold call, and build relationships with potential clients. Develop tailored facility service solutions, negotiate contracts, and meet sales goals

Operations & Account Management: Oversee day-to-day operations, conduct site visits, manage service quality, and resolve client concerns. Handle renewals, special services, and ensure compliance

Customer Service: Act as primary contact for clients, maintain strong relationships, and gather feedback to improve satisfaction and retention

Market Knowledge & Reporting: Monitor industry trends, competitors, and customer needs while preparing reports on sales and operational performance

Qualification

Business DevelopmentAccount ManagementBilingual (English/Spanish)CRM ProficiencyMicrosoft Office ProficiencyCommunication SkillsNegotiation SkillsOrganizational Skills